We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Smile - supposedly closed account still open!

I asked smile to close my online account with them in June, they sent me a message saying once I replied to their message after the £12.10 paid off still owing they would close it. I replied to them immediately after paying off the amount. I have now just double checked and they have wacked on £45 worth of service charges on a nil balance. I have just sent them an angry online message saying I replied to their message to close it in June. No reply yet but I am really annoyed and no way am I paying a stupid charge like that!:mad:

Don't trust banks at all!
Mortgage Free 2016Work Part Time:DHouse Hunting In France 2023
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.1K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.8K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.