Smile - supposedly closed account still open!

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Butterfliesarepretty Posts: 1,984 Forumite

26 August 2008 at 2:21PM in Budgeting & bank accounts

I asked smile to close my online account with them in June, they sent me a message saying once I replied to their message after the £12.10 paid off still owing they would close it. I replied to them immediately after paying off the amount. I have now just double checked and they have wacked on £45 worth of service charges on a nil balance. I have just sent them an angry online message saying I replied to their message to close it in June. No reply yet but I am really annoyed and no way am I paying a stupid charge like that!:mad:

Don't trust banks at all!

Mortgage Free 2016Work Part Time:DHouse Hunting In France 2023

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Smile - supposedly closed account still open!

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