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Virgin credit card complaint
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captain_insano
Posts: 183 Forumite
in Credit cards
Has anyone got an email or real address that I can write to for Virgin?
Its a complaint and all I can find on their website is info@virginmoney.com
I've got the phone numbers but Im at my wits end with them and need to put it in writing.
Cheers. :money:
Its a complaint and all I can find on their website is info@virginmoney.com
I've got the phone numbers but Im at my wits end with them and need to put it in writing.
Cheers. :money:
0
Comments
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If you look at your T&C's you'll find...
"Complaints
If you would like to make a complaint, please write to us at MBNA Europe Bank Limited, PO Box 1004, Chester Business Park, Wrexham Road, Chester CH4 9WW.
We have procedures in place which will make sure we handle your complaint fairly and quickly. However, if you are not satisfied with the outcome of your complaint, you can write to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR."
https://wwwa.applyonlinenow.com/UKCCapp/Ctl/validate?eid=6EC24DD0
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