Unable to download Java

tellyerworraldowivyer

Hi there.

I am unable to install the latest java on my HP laptop.
There was an error on the 6.7 update so I tried to reinstall it but it took the old one off and wouldn't install a new one.
It got as far as downloading the program from the java website then zone alarm popped up and said that java needed to acess the internet, i allowed it but then nothing happened, I tried it without zone alarm on, still no joy, also from file hippo and download.com, no joy.
i have recently had errors for windows installer but java is the only thing that will not install and we need it for internet applications.
Any help is greatly appreciated.
Thank you.

tellyerworraldowivyer

Can anyone help please?

footyfan

Hi
As none of the experts have offered advice (not being one myself), I suggest trying a system restore to a time before the 6.7 update or you could restore from a backup if you have one.
You would then hopefully be back to the stage when Java was working.
Don't forget to backup any important documents, photos etc to be on the safe side.
Good luck.

alanclarke

Have you tried the "Help Centre" at www.java.com

tellyerworraldowivyer

No system restore available when java was last correctly installed, also no solution on help java for my particular problem.
thanks anyway.

x2o

Have you tried unistalling it in control panel?

HoofeHearted

Go to http://raproducts.org/ and download and run JavaRa to remove old versions.

Use JavaRa to find newer version or download
Java Runtime Environment (JRE) 6 Update 7
from here.
http://java.sun.com/javase/downloads/index.jsp

Hope that helps

tellyerworraldowivyer

Tried all that HoofeHearted, still no joy.
Thanks anyway.

skint999

What operating system? and what was the download link that you attempted?

tellyerworraldowivyer

Vista home premium, I tried the java website download link

shadowdragon

Have you tried accessing it from the add/remove programs the uninstall sheild may give you the option to repair rather than uninstall.