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Capital One 4% cashback but only on first £1500

NFH
NFH Posts: 4,413 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
A couple of months ago, my wife applied for a Capital One card offering 4% cashback for the first three months. After two months of statements, we've noticed that the cashback is capped at £60 per month, which after spending £8000 is a large shortfall. When we queried this with Capital One, they told us that the cashback is only earnt on the first £1500 each month. I am 99% sure that there was nothing obvious or prominent on the application page of their web site about this cap, even if it was buried in the T&Cs. Can anyone confirm? I've tried searching Google and https://www.archive.org for the original application page, but without success.

Comments

  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It was prominently displayed on the website when they ran that product.

    Here's a typical advert for the card at the time...

    http://www.myvouchercodes.co.uk/discounts/capitalone.co.uk/cashbackcreditcards

    You'll find other examples by googling "capital one cashback card 4%" (without the quotation marks).
  • Sagz_2
    Sagz_2 Posts: 6,251 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I took out the same card and was aware of the £1500 limit per month so it must be in there some where.
    Some days you're the dog..... most days you're the tree! :D
  • NFH
    NFH Posts: 4,413 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I took out the same card and was aware of the £1500 limit per month so it must be in there some where.

    I have no doubt it was in there somewhere, but most probably in the small grey font that is almost illegible at the bottom of the page, where they hide most of their undesirable information. When I took out my own Capital One card in December, they didn't have this cap.
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