Arise Virtual Solutions - Work from home

Catwoman1975

Has anyone heard of this company or been to one of the information sessions?

http://www.arise.com/uk/ukhome.asp

Looks like similar work to Teletech.

"Arise UK does not contract with individuals. When you want to enjoy the benefits of contracting with Arise UK, you need to incorporate a limited company. This can be done online in a matter of hours. We call the limited companies we contract with "Virtual Services Corporations" or VSCs. Prior contact centre experience is not required to become the owner / operator of a VSC. Being a self-motivated professional is."

The Ltd company bit does worry me though. Why would they request you to do that?

cazziebo

Catwoman1975 wrote: »

Has anyone heard of this company or been to one of the information sessions?

http://www.arise.com/uk/ukhome.asp

Looks like similar work to Teletech.

"Arise UK does not contract with individuals. When you want to enjoy the benefits of contracting with Arise UK, you need to incorporate a limited company. This can be done online in a matter of hours. We call the limited companies we contract with "Virtual Services Corporations" or VSCs. Prior contact centre experience is not required to become the owner / operator of a VSC. Being a self-motivated professional is."

The Ltd company bit does worry me though. Why would they request you to do that?

It exempts them from employer liabilities. Many IT contractors work this way. There are some companies who offer this service to individuals so it is easily done.

What you have to be careful of is that you meet the HMRC criteria for being self employed - ie you can work for other clients, provide your own equipment, have control over when, where and how you work etc. Look at their website for more info. It does mean that you can offset expenses against any tax liability, but HMRC will be watching that it's not a way to avoid tax/NI.

melfly

Arise charge you money and you are self employed.

Teletech charge you nothing and you are employed by them.

bogeysmum

Arise UK require you to set up a limited company. Technically therefore you are employed by your own company, NOT self employed. You would then need to produce annual accounts, and pay yourself a salary from your company and be responsible for your own employer/employee NI and PAYE payments. Having said that, I think there may be special concessions available for contractors so it would be worth checking with HMRC first.

You would be able to offset any costs of setting up your company, buying the headset and undertaking training against your profits, provided you keep your receipts.

I've watched a virtual admission process and decided to apply and see what happens next. So far I have only had to pay £20 for a background check, and that was not payable to Arise UK, but to Disclosure Scotland (Arise UK's head office is in Edinburgh). The next step now is to take three tests (I think). One is a typing speed/accuracy, one a skills assessment and then a voice assessment, where you ring an 0131 number in Scotland. I haven't done this yet, as the skills assessment website is down until Wednesday.

Catwoman1975

melfly wrote: »

Arise charge you money and you are self employed.

Teletech charge you nothing and you are employed by them.

I do understand the difference, but Teletech are not very flexible. Working every evening and weekend is not for me and I need something where I am in control.

As far as I am aware with Arise you choose your own hours every week.

I am already self employed, working for another at home company, but need to up my hours, so looking for more work.

Catwoman1975

bogeysmum wrote: »

Arise UK require you to set up a limited company. Technically therefore you are employed by your own company, NOT self employed. You would then need to produce annual accounts, and pay yourself a salary from your company and be responsible for your own employer/employee NI and PAYE payments. Having said that, I think there may be special concessions available for contractors so it would be worth checking with HMRC first.

You would be able to offset any costs of setting up your company, buying the headset and undertaking training against your profits, provided you keep your receipts.

I've watched a virtual admission process and decided to apply and see what happens next. So far I have only had to pay £20 for a background check, and that was not payable to Arise UK, but to Disclosure Scotland (Arise UK's head office is in Edinburgh). The next step now is to take three tests (I think). One is a typing speed/accuracy, one a skills assessment and then a voice assessment, where you ring an 0131 number in Scotland. I haven't done this yet, as the skills assessment website is down until Wednesday.

Thanks for the info,

Was the rate of pay mentioned?

jozvaldo

just had a quick browse on the web and it metions a rate of between $10 and $14 per hour?

bogeysmum

Catwoman1975 wrote: »

Thanks for the info,

Was the rate of pay mentioned?

- They mentioned an average rate of between £7 and £9 per hour, but this could vary depending upon the type of work you are doing (ie sales vs customer service) and the client you are working for. According to the presention I watched, Arise UK are offering call centre services for a number of their US clients who have European interests. They split their client base into different areas, such as sales, financial services/insurance, hospitality and technical/helpline type stuff. Part of the skills matching assessment is designed to see into which areas you would fit best. You have to undertake basic call centre training, then you can train to work for as many of their individual clients as you like. They say it is better to be trained for a few, as when calls are slack in one area, they may be much higher in others. However they did say that if you had contracted for a minimum of say 10-15 hours with one client, you would get paid for that time, even if the call volume was insufficient.

melfly

bogeysmum wrote: »

Arise UK require you to set up a limited company. Technically therefore you are employed by your own company, NOT self employed. You would then need to produce annual accounts, and pay yourself a salary from your company and be responsible for your own employer/employee NI and PAYE payments. Having said that, I think there may be special concessions available for contractors so it would be worth checking with HMRC first.

You would be able to offset any costs of setting up your company, buying the headset and undertaking training against your profits, provided you keep your receipts.

I've watched a virtual admission process and decided to apply and see what happens next. So far I have only had to pay £20 for a background check, and that was not payable to Arise UK, but to Disclosure Scotland (Arise UK's head office is in Edinburgh). The next step now is to take three tests (I think). One is a typing speed/accuracy, one a skills assessment and then a voice assessment, where you ring an 0131 number in Scotland. I haven't done this yet, as the skills assessment website is down until Wednesday.

Employed by yourself.
Self employed
Same thing!
Was sent this by Arise. It is not for me.
Good luck to those who are going for it tho
Unlike other work from home opportunities, Arise does not require you to pay an upfront joining fee. You will have to make a one-off upfront investment to start your home-based business, which may amount to the following:

Hostess

Hi.

I have been reading all the posts regarding working with Arise. I have to say that I have worked for Tele Tech and resigned. I know about 50 people who have done the same, so do not consider being "employed" to be the deciding factor.

If anyone is interested, I have been in meetings with the Senior management of Arise and people can join my VSC. If you join Arise by Thursday (11/09/2008) then the course fees are waived.You would still be self employed, but you will not be required to set up your own company.

Contact me if you are interested.

duchy

What course fees ?