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PC help please
oliver2008
Posts: 1,484 Forumite
in Techie Stuff
Hi, my computer starts up and all I get is a blue screen which tells me windows has shut down, and an error message, It says to restart in safe mode which I have done but goes straight back to the blue screen.
The technical info on the screen is:
*** STOP: 0X0000008E, (0XC0000005, 0XBF803EB6, 0XEEC607e4, 0X00000000)
*** Win32k.sys - Address BF803EB6 base at BF800000, Datestamp 47e0e106
I am using my neighbours pc at the moment. Can anyone help??
Thanks
Sarah
The technical info on the screen is:
*** STOP: 0X0000008E, (0XC0000005, 0XBF803EB6, 0XEEC607e4, 0X00000000)
*** Win32k.sys - Address BF803EB6 base at BF800000, Datestamp 47e0e106
I am using my neighbours pc at the moment. Can anyone help??
Thanks
Sarah
Finally, I can see you crystal clear
0
Comments
-
try disconnecting the power supply completely for 10/30 minutes. then try again.
sometimes gets em booting again.Get some gorm.0 -
looks to be hardware or bios related, have you changed anything/updated any drivers recently?
found 1 reference to a rootkit (malware) but all others hdd/snd etc..Utinam logica falsa tuam philosophiam totam suffodiant.0 -
I havent changed anything and the power has been off all weekend. This happened on Thursday and after trying safe mode a couple of times I gave up and switched off. I now need the computer working but am loathe to pay someone a fortune for something whichmay be able to be fixed quickly.
Any other ideas?Finally, I can see you crystal clear0 -
This is generally caused by bad RAM. How comfortable are you with opening your machine up?0
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