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Problem calling Ecuador via call overriders

I have signed up to 1899 & later 18185, with no problems, to make daytime UK calls and particularly calls to Ecuador - landline & mobile. However, while Ecuador is listed as a destination by both providers, I always get the message that this destination is not available yet and am instructed to dial an 0871 number at ~10p/min. 1899 have replied saying there systems are operating OK, and I am waiting for a reply from 18185, although they do seem to be using the same provider. Has anybody had similar problems calling overseas?
Thanks
Jon.

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