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Sony Headphones .... i just dont know what to do
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Xtreme
Posts: 222 Forumite
Hi all
I received a paid on Expensive £34 in ear Sony ear phones for my birthday almost a year ago now.
Since receiving these I have taken them back twice due to problems with the "speakers"
I have tried loads of in ear earphones but these are the only ones that actually stay comfortably in mine
The last pair we swapped I just used on my work pc to listen to radio ...just incase it was my ipod damaging it....
But alas same thing
Now the product is still within its 1yr warrantee but
I do not have the original purchase receipt (not anymore)
They were purchased on my girlfriends CT card ..& they want £6 to send us a statement dating back this far (Dec04)....
What am I to do here ... just give as its going to cost me more money to get a replacement ??
Any advice idea greatly welcomed
Thnx >X<
I received a paid on Expensive £34 in ear Sony ear phones for my birthday almost a year ago now.
Since receiving these I have taken them back twice due to problems with the "speakers"
I have tried loads of in ear earphones but these are the only ones that actually stay comfortably in mine
The last pair we swapped I just used on my work pc to listen to radio ...just incase it was my ipod damaging it....
But alas same thing
Now the product is still within its 1yr warrantee but
I do not have the original purchase receipt (not anymore)
They were purchased on my girlfriends CT card ..& they want £6 to send us a statement dating back this far (Dec04)....
What am I to do here ... just give as its going to cost me more money to get a replacement ??
Any advice idea greatly welcomed
Thnx >X<
0
Comments
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The Sony store were the headphones were purchased from originally has emailed me ...advising that without the original purchase receipt they cannot help me ..they did however refer me to SONY Headquarters and said i can try take up the complaint with them
oh well ..looks like by the time i get someone to listen to my story the headphones will be out of warrantee. :mad:0 -
Use this number to contact the Sony HO - 01635 869500
It's not free, but it's cheaper than the 0870 number they provide. Stay on the phone, and get something done about it. £34 is a lot of money for headphones which dont work properly after a year, so you get your money's worth!0 -
Sony Headphones .... i just dont know what to do0
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