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Sainsburys grocieries 2 boxes for £16 - did this offer end yesterday?
smartandshrewd
Posts: 170 Forumite
Maybe I'm going mad, but I'm 100% sure that this offer was valid, according to their website and mysupermarket, until 20th August.
So I bought 2 for £16, and got charged full price for each box - over £26.
The reason, according to their quite rude customer services, was that in fact
(a) the offer was not on in store anyway,
(b) I 'bought' the Pear version of Bulmers (I didn't, I wanted 1 box of original and 1 box of Stella, the picker didn't have the sense to choose Strongbow which was also on offer)
(c) you're not allowed to mix different boxes.
So can anyone confirm if
(a) the offer was on?
(b) It's not unreasonable to expect a similar product, not one with a totally different flavour
(c) whether you can mix different boxes (the offer pop-up gives that impression)
To top it all they couldn't provide a receipt, didn't deliver 9 items that were out of stock, & didn't deliver another item which I have probably been charged for!
Rant over, I'm raging!!! :mad:
So I bought 2 for £16, and got charged full price for each box - over £26.
The reason, according to their quite rude customer services, was that in fact
(a) the offer was not on in store anyway,
(b) I 'bought' the Pear version of Bulmers (I didn't, I wanted 1 box of original and 1 box of Stella, the picker didn't have the sense to choose Strongbow which was also on offer)
(c) you're not allowed to mix different boxes.
So can anyone confirm if
(a) the offer was on?
(b) It's not unreasonable to expect a similar product, not one with a totally different flavour
(c) whether you can mix different boxes (the offer pop-up gives that impression)
To top it all they couldn't provide a receipt, didn't deliver 9 items that were out of stock, & didn't deliver another item which I have probably been charged for!
Rant over, I'm raging!!! :mad:
0
Comments
-
If the offer was on till the 20th of August then yes it ended yesterday.0
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