Ready, steady… save!
You don’t need a chart to join in. Here are 2 ways to record your savings:
1. Cross it off
Pop a chart into your first post. Saved an amount? Cross it out! Read more »
£0.01 £0.02 £0.03
2. Write it down
Skip the chart and add updates to your first post. Read more »
“Another +£3 saved today. Go me!”
Use +£ before each new saving so it counts towards your total.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Advice Needed Please
DireEmblem
Posts: 930
Forumite
in Techie Stuff
Hi,
My sister was unfortunate to buy one of the troubled HP dv6000 laptops. This was back on 06/11/2006.
Since then, she has had the following problems:-
[FONT=Geneva,Arial,Sans-serif]May 2007 - Wireless adapter failed to work. - Repaired satisfactorily.
[/FONT][FONT=Geneva,Arial,Sans-serif]June 2007 - AC Adaptor Power cord failed. - Replacement delivered satisfactorily.
[/FONT][FONT=Geneva,Arial,Sans-serif]August 2007 - Wireless adapter failed 2nd time. - Returned to comet 26/08/07 - received back >6 weeks later.[/FONT]
May 2008 - Wireless adaptor failed third time.
July 2008 - Graphics card burnt out.
Today we have received the laptop back, the graphics card has been repaired, however on the repair note it states that the battery has some technical problens and will fail shortly - this has not been repaired(and is covered by the warranty enhancement).
As such we could advise her to create a new repair ticket, and get it sent away for repair AGAIN, but is there anything else anyone could advise?
The laptop is <2 years, well within the 2 year extended warranty service enhancement, however has suffered several faults, and will likely continue to do so.
Thanks,
Richard.
P.s HP warranty page is as below:-
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=uk&docname=c01087194&dlc=en
My sister was unfortunate to buy one of the troubled HP dv6000 laptops. This was back on 06/11/2006.
Since then, she has had the following problems:-
[FONT=Geneva,Arial,Sans-serif]May 2007 - Wireless adapter failed to work. - Repaired satisfactorily.
[/FONT][FONT=Geneva,Arial,Sans-serif]June 2007 - AC Adaptor Power cord failed. - Replacement delivered satisfactorily.
[/FONT][FONT=Geneva,Arial,Sans-serif]August 2007 - Wireless adapter failed 2nd time. - Returned to comet 26/08/07 - received back >6 weeks later.[/FONT]
May 2008 - Wireless adaptor failed third time.
July 2008 - Graphics card burnt out.
Today we have received the laptop back, the graphics card has been repaired, however on the repair note it states that the battery has some technical problens and will fail shortly - this has not been repaired(and is covered by the warranty enhancement).
As such we could advise her to create a new repair ticket, and get it sent away for repair AGAIN, but is there anything else anyone could advise?
The laptop is <2 years, well within the 2 year extended warranty service enhancement, however has suffered several faults, and will likely continue to do so.
Thanks,
Richard.
P.s HP warranty page is as below:-
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=uk&docname=c01087194&dlc=en
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 355.9K Banking & Borrowing
- 255K Reduce Debt & Boost Income
- 456.2K Spending & Discounts
- 248.4K Work, Benefits & Business
- 606.1K Mortgages, Homes & Bills
- 179K Life & Family
- 263.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.7K Read-Only Boards