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Word won't start

Microsoft word has stop working and I've tried repairing it and re loading it but it just won't start.
I keep getting the error message that it has experienced a problem and needs to close.

Any ideas what to do ??

Comments

  • studiorex
    studiorex Posts: 147 Forumite
    Ensure you uninstall the faulty copy first, and then re-install. If problem persists then the problem may be to do with a faulty normal.dot template (this opens up as the blank sheet ready for use when you first start Word. Find and delete this and then re-open Word, it will then need to create a new normal.dot template and hopefully this will sort your problem. Good luck.
  • petunia100
    petunia100 Posts: 543 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    studiorex wrote: »
    Ensure you uninstall the faulty copy first, and then re-install. If problem persists then the problem may be to do with a faulty normal.dot template (this opens up as the blank sheet ready for use when you first start Word. Find and delete this and then re-open Word, it will then need to create a new normal.dot template and hopefully this will sort your problem. Good luck.

    Yes I think it is a faulty normal.dot template, but how do I find it??
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