No sound from speakers - help please

alison74

I just got my computer back from the shop after getting it fixed - windows xp, it needed a new motherboard, hard drive (had everything backed up on another hard drive) and windows re installed.

I am having to start from scratch with my settings but cant get speakers to work, I thought they were plug and play ones. I have put the green connection pin into the green connection hole and thought that would be enough.

Can someone help me with where I might be going wrong ??

Thanks in advance

Browntoa

probably the drivers have not loaded

device manager

http://www.technical-assistance.co.uk/kb/devman.php

just right click on the sound card item with the Yellow exclamation mark and update the drivers

alison74

I can't find the sound card item in device manager, just sound video and game controllers, but there's no yellow exclamation mark beside any of them !?

Browntoa

not an item that mentions audio ??

I wonderif they have not reconnected the sound jacks from the motherboard to the case ??

alison74

In sounds and audio manager, it says there are no default devices !?? Does that explain more ?

Browntoa

download and run this

http://www.belarc.com/free_download.html

and post the name/model of the motherboard

alison74

Board: ALiveNF6P-VSTA is that the right one ?? I really appreciate your help in this

alison74

Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. P1.10 12/10/2007

aswell in main circuit board thingy

Browntoa

these are the audio drivers

http://www.asrock.com/mb/download.asp?Model=ALiveNF6P-VSTA&s=&T=D&ID=426

alison74

so I just download them and run ??

Browntoa

yes, if that does not fix it then it may be the sound output is not connected from the motherboard pins