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Staples!!!!

:mad: I am always getting catalogues from Staples, and this time there was a free steam cleaner, so duly placed an order and qualified for the freebie.
Next day (Thursday last), received an email from Staples saying they had cancelled my order because they did not believe I was a genuine business customer, which was something I did NOT say anyway.
I have ordered goods in the past, last time about 6 months ago, with no problems, are they now only serving business customers??

Comments

  • Its more likely the offer was only for business customers and you failed to read the terms
  • Helix
    Helix Posts: 2,381 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The website has always been for business customers only. You did tell them you were a business. By ordering you agreed to the term which is at the bottom of every single page of the website in bold text:
    This site is for business customers only and all prices exclude VAT.
  • Kavanne
    Kavanne Posts: 5,093 Forumite
    Oops! I've ordered from there and they delivered.. Item did cost £120 though maybe that's why they overlooked it?
    Kavanne
    Nuns! Nuns! Reverse!

    'I do my job, do you do yours?'

This discussion has been closed.
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