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Advice please :o)

Hi guys, im new to here so first i would like to say hello!

I'm currently struggling with my MBNA credit card as i am paying £100 direct debit each month but only about £30 is going off it which would be ok but i am over my limit by £400 and the call centre staff dont seem to be very helpful. I explained to them that i no longer have the card (i cut it up months ago). I missed a few payments due to some personal problems which eventually led to me losing my house but i am now ok to pay the £100 a month as they requested but obviously the overall balance is not going down and i will be over my limit for years. I called the call centre and asked to speak to my account manager and was told by the 'im so much better than you' lady that none of my 4 account managers were available to talk to me. She didnt care that i have other bills so i cant afford more than the £100 and that i obviously need more going off my balance, her words were that i should be grateful that they are willing to let me pay the £100 and not have to pay it all in full. Any advice would be great! My credit rating is terrible at the moment and i cant get any credit cards esp 0% ones and i cannot get a loan for the total amount i owe. I just feel as though im still sinking even though ive given up my house to try and get out of this mess. :confused:

Comments

  • Moggles_2
    Moggles_2 Posts: 6,097 Forumite
    Why not plug some numbers into Martin's Credit Card Calculator on the main site? You can then estimate the time it would take to clear the debt at current rates and see the effect of adding say an extra £10 per month ;)

    http://www.whatsthecost.com/creditcard.aspx

    MSEs viewing this board are interested in credit cards. Your post raises some other issues and you may get replies more quickly, if you post again on the *Debt-Free Wannabe* board. You'll get lots of support there.

    Very best,
    M
    People who don't know their rights, don't actually have those rights.
  • I wouls suggest writing to them to get them to reduce your interest rate.
    Also consider CAB or the national debt helpline.
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