virgin media

trainee_millionaire

Anyone else having problems with virgin media?
My email account has had problems since 6pm yesterday I phoned the helpline to get an automated message saying it will be fixed Friday morning!!

d900

trainee_millionaire wrote: »

I phoned the helpline to get an automated message saying it will be fixed Friday morning!!

so now u know others are having problems

and even better you know that they know

and to top it all off you have a date it will be fixed by.

:T :T :beer:

phildamb

Virgin Media's email will always have problems until they sack the single person who administrates it(and yes it is one person for the old blueyonder side). They are running their platform on a poorly setup exchange server that struggles with all the mailboxes. The deal with Google a few years ago fell through so they were meant to be moving all their email over to the NTL platform who also host AOL's, and the old virgin.net email already. When I was a customer I moved my email away from them as they were too unreliable.

Its not on their status page so its not planned maintenance so more likely its a failed cluster. If it ever lasts around 16 hours then it was maintenance that they havent told you about.

II_D2_II

they must be losing out on some major money then in this case

superjaggybunnet

Get a googlemail account!

7GB of storage now!

phildamb

superjaggybunnet wrote: »

Get a googlemail account!

7GB of storage now!

Yep have to admit the googlemail accounts are very good..even yahoo is an improvement...

sra

http://www.theregister.co.uk/2008/08/14/virgin_media_tucows/

PhilCo_2

If you go to https://webmail.virgin.net/mail you can log on to your account in which you'll find an email from them saying there are problems with email. https://gps.virgin.net/service-announcements/status/?category=portal&app=status will show you the service status. Email has now gone from 'Serious fault or a service is down' to 'Service is running slowly, or has intermittent problems' although I still can't get into my account via Outlook.