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Need to help neighbour/black screen

The lovely young man who lives next door to me has not used his computer for a long time. There is a fault and he cannot afford to take it to a computer shop as he is not working yet. I said I would try and get an answer for him.

After booting up he gets a black screen and the words:

"DISK READ ERROR" and advises him to press

Ctrl/Alt/Delete together

When he does this the black screen appears again.

Someone has told him his hard drive is bust. Is this correct?
Hope someone can help.

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