Silent Calls.Ofcom take action. 31 October 2005 at 6:13PM in Phones & TV 6 replies 833 views

pricefighter

Ofcom have finally started doing something positive about Silent Calls.

See http://www.ofcom.org.uk/media/news/2005/10/nr_20051031

gizmoleeds

Any abandoned calls must carry a recorded information message which identifies the source of the call and offers the person called an opportunity to decline further calls from that source;

Calling line identification (CLI) must be presented on all outbound calls from call centres using automated calling systems. CLI allows people to dial 1471 and access the telephone number of the person or organisation calling them;

Both exellent developments, but I suggest we just declare war on silent calls companies!


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:rotfl:

Edit: Apologies for loss of pictures - last time I use that image hosing company!

Sofa_Sogood

Will it include silent calls to mobiles?

2ax

It's all very well to have the caller ID, but ...

We called you earlier and will call you again another time

08708......

It might help if the idiots could be arsed to say who they are, instead of ringing 10 times this week

jellyhead

i just lodged an online complaint about a company who's called 3 times in less than an hour, silent calls. they called a 4th time just now (it's after 8pm - can they do this??) and it's a call centre, avon, i'm an avon rep and this is a call centre for people to try and sell me special offers. grrrr!

i'm with the TPS so iassumed it was some offshoot of a company i've given permission to call me, but i don't want sales calls after 8pm, especially not silent calls where people don't leave a message!

meadowcat

That's good to hear. Even though I am on TPS a few weeks ago I was getting a silent call every two hours during the day and this went on for a couple of weeks. Some people, elderly or alone, might be upset or frightened by that.

jellyhead

it really annoys me that even a company you're registered with can do this to you. i'm waiting for a reply to my query about getting my info taken off their books - i don't mind them calling me about my account but i don't want junk sales calls from them.