Help! Tokyo winning bidder on UK only item ...

MimiJane

Hi all,

Just had a panicky 'phone call from my sister who's just started ebaying. Someone from Tokyo has just won one of her auctions, when it's for UK bidders only. I'm not sure if there was more than one bid on this item. Can anyone advise what she should be please (she's not prepared to ship to Tokyo!).

Many thanks.

bleugh

..............why not ship to tokyo?, if they have good feedback?

and if its a small, cheap-ish item,

just make sure you send it AIRSURE if paypal is involved


if however, it's an expensive, heavy item and / or the user has low feedback, walk away,

all she can do is to 'reject' payments, file a non paying bidder, then she can claim final value fees back

and make sure she lists the auction as UK only, not world wide in future!

Spinner

bleugh wrote:

..............why not ship to tokyo?, if they have good feedback?

Exactly...why not? Selling worldwide can substantially increase one's sales. If she listed it as shipping worldwide, she should do so unless she wants to risk negative feedback.

However, if she really doesn't want to, and the auction stated UK only, then politely explain that to the buyer - they should understand. If they don't, or become abusive, report them to eBay!

slowen

I have found that when shipping to Tokyo / japan etc they are very smooth transactions and (touch wood) no problems have evolved from them. I was asked once to send via slow boat but this takes ages to get delivered and apparantly you get no insurance.

I won't send anything too valuable outside the UK without making the buyer they are aware that they need insurance on the item as I am not responsible for damaged or lost items

black-saturn

As long as he/she has paid for the item and the payment has cleared I can't see a problem. You sister may realise that international sales are not as bad as she first thought and decide to list all her items as worldwide.

masonic

black-saturn wrote:

As long as he/she has paid for the item and the payment has cleared I can't see a problem.

I assume you are referring to a non-paypal payment there. Paypal payments cannot be considered 'cleared' for several months.

spender

I dabble in ebay as a way to rid the house of all my collections and therefore to enable more collections to gather dust for ebaying in the future. I sell worldwide and find it absolutely fascinating with whats goes where. Touch wood I have had no problems, however if it is a heavy item I probably would not advertise world wide.

MimiJane

Thanks for all the replies. As the item was marked for UK bidders only and she, at this stage, does not want to ship worldwide, she's emailed the auction winner to explain and will hopefully be able to offer the item to another bidder.

Thanks again.

masonic

In future, she could block international bidders from her auctions if she wishes.