How do I give a one-off discount ?

edited 30 November -1 at 1:00AM in Ebay, Auctions, Car Boot & Jumble Sales
6 replies 572 views
BoltonMinxBoltonMinx Forumite
1.4K Posts
Hi

I'd like to give a buyer a 10% discount, the items have P&P included i.e set to £0. Every time I put 0.51 in the invoice page, it increases the invoice amount. It won't let me put -0.51 :confused: Or must I give > £1 discount ?
"There are only two lasting bequests we can hope to give our children; one of these is roots, the other wings" - Hodding Carter

:A ~~~ S
pread some good Karma ~~~ :A

Replies

  • bleughbleugh Forumite
    1.8K Posts
    there should be a charges and discounts box at the bottom of the send buyer an invoice page, below the total amount

    Seller discounts (-) or charges (+):

    theres no way of automatically givng a 10% discount

    you could always just ask them to make the payment out for 10% less, or refund the 10% in cash when you send their parcel
    money saving my @rse.
    I've spent 10x as much as I would if I had never discovered this website :-)
    :: No Links in signatures please - FM ::
  • Thats what i was trying, kept getting the same message - please enter a discount value less than £0.00. I found a thread on ebay Answer centre that was exactly the same situation and ebay advise you to ask the user to pay less, someone else suggested its because its free p&p and if you knock any more off, ebay will have to reduce their FVF.

    So I did the invoice and in the payment text, explained the problem and asked them to put the discount in. Worked out on each invoice how much 10% was. And guess what ? They paid the full amount *sigh*

    I bet its going to now cost me to refund them partially via paypal, but its such tidgy amounts - 24p and 51p, that I don't think its worth it. Just hope I don't get negative feedback from it :(

    I think I'll send a quick email explaining and see how it goes...
    "There are only two lasting bequests we can hope to give our children; one of these is roots, the other wings" - Hodding Carter

    :A ~~~ S
    pread some good Karma ~~~ :A
  • princessmoneysaverprincessmoneysaver Forumite
    15.9K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    ✭✭✭✭✭
    No if you do even a partian refund you will actually get a REFUND from Paypal for the fees on that payment, does that make sense?

    Yvonne
    June 2021 wins - Playmobil bundle 
  • bleughbleugh Forumite
    1.8K Posts
    an alternate way to refund - if you're sending a boxed item, TAPE some coins to the inside of the box, equivalent to the refund!
    money saving my @rse.
    I've spent 10x as much as I would if I had never discovered this website :-)
    :: No Links in signatures please - FM ::
  • Matt`_5Matt`_5 Forumite
    812 Posts
    No if you do even a partian refund you will actually get a REFUND from Paypal for the fees on that payment, does that make sense?

    Yvonne

    Does paypal recalculate the fees and then refund you the difference then?
  • I think someone gets charged for a refund dont they ? :confused: Im pretty sure in the past, there's been a fee...
    "There are only two lasting bequests we can hope to give our children; one of these is roots, the other wings" - Hodding Carter

    :A ~~~ S
    pread some good Karma ~~~ :A
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