Question about first direct internet banking plus

Quietgirl

HI,

I just wondered if anyone could answer a question for me. I am using First Direct internet banking plus, and I wondered if there was anyway that I could transfer my data to a memory stick, so that if I wanted to use it alternating between my PC and laptop.

Thanks in advance.

mrmajika

Not to the best of my knowledge, but there's no need to anyway.

I use FD Internet banking plus on my desktop pc and laptop.

There is a one time download on each that stores the Active X control on the local computer. You will have to enter on both the desktop and laptop the security details for each institution the first time you use it.

After that, you can then log into either and click the 'update all accounts' button and it will retreive the latest totals / transactions.

I've been using it for over a year on both my desktop and laptop without any problems.

Amy83

Just bumping this...does anyone know if you can in fact use a memory stick to transfer the data, save having to download it every time?

I'm going travelling in January for a while, but still need to keep an eye on my credit cards etc, and the chances of me remembering all my log in info for all of them is slim to none

SparciaM

You need to be careful with these programs as many banks wont cover you for fraud if you use FD+ and Egg Money Manager etc.

I used to work for the Co-op and as soon as people mentioned fraud and one of those type programs we would never pay out, as you're giving all your information to a company to encrypt, but even if they can only get to the security by cracking the encryption you have still basically gave your details away.

With regards to a memory stick, the information is stored on your HD, you can delete and move it around on the HD so I'm guessing you can move it to a memory stick. I would say call up FD and ask where it is saved on your PC as you want to delete the information and then try and move it. I wouldn't say you want to move to a memory stick, as again you have highly sensitive information on the go.

KTF

Its based on software provided by https://www.ewise.com.au and I believe if you use the money manager on their site then there is an option to save the settings on a USB stick instead of the hard drive.

realaledrinker

SparciaM wrote: »

I used to work for the Co-op and as soon as people mentioned fraud and one of those type programs we would never pay out, as you're giving all your information to a company to encrypt, but even if they can only get to the security by cracking the encryption you have still basically gave your details away.

Don't think it works like that. The data is encrypted on the hard disk and FD do not have access to it. If, for example, you lock yourself out by putting the wrong details in three times, there is nothing FD can do to help and you have to laboriously type everything in again (been there).

I also work for the Co-op Bank (admittedly back office) but have never heard of fraud not being reimbursed on the ground of use of this type of software. If two of the biggest banks in the world, Citi and HSBC, endorse it, I don't think the Co-op (bless their cotton socks) would get very far in a court of law trying to argue otherwise.

ShelfStacker_3

realaledrinker wrote: »

If two of the biggest banks in the world, Citi and HSBC, endorse it, I don't think the Co-op (bless their cotton socks) would get very far in a court of law trying to argue otherwise.

HSBC have something in their T&Cs that you're liable for any fraud done if you're using one of these services though. Not sure how FD IB+ fits into the picture, but that's what it says...

Rafter

Amy/ Quietgirl,

The whole point is that the details can't be copied and transferred onto a memory stick or other device that would make it easier for someone to access all your accounts.

Just going to have to enter the information twice so it is on your laptop too - then you are sorted.

R.