We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
BG Potential Bill @ock ups if you have just changed
Sprintblue
Posts: 126 Forumite
in Energy
Just a heads up.
I have just switched from Click Energy 5 and received a massive bill ...... looks like they used the rates from my new Fix Dec2009 deal, but not sure.
I Just looked online, and I have TWO sets of Bills, saying I owe £50 for elec rather than £91 and in credit of £35 rather than just £5 ..... you can't actually view the detail ...
So maybe their computer had a wobbly ... but check online first rather than waste money on a 0845 number ... BTW does anybody have a normal phone number for BG customer services ?
I have just switched from Click Energy 5 and received a massive bill ...... looks like they used the rates from my new Fix Dec2009 deal, but not sure.
I Just looked online, and I have TWO sets of Bills, saying I owe £50 for elec rather than £91 and in credit of £35 rather than just £5 ..... you can't actually view the detail ...
So maybe their computer had a wobbly ... but check online first rather than waste money on a 0845 number ... BTW does anybody have a normal phone number for BG customer services ?
Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam No idea why you removed it as it was something I learnt from this site - bizarre
0
Comments
-
Sprintblue wrote: »Just a heads up.
... BTW does anybody have a normal phone number for BG customer services ?
I got through a few months ago on 0800 028 1028. Think it probably automated meter reading line, but think I entered incorrect ref details and eventually got through to someone.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards