Paypal sent me a 'money laundering' email

purplevamp

I received this email today, which at first glance I thought was spam, but they had my name at the top. So I went to Paypal (not through the email) and it's not spam.


[FONT=Tahoma, Verdana, Arial, Sans-Serif]Dear Xxxxxx Xxxxx,[/FONT]

[FONT=Tahoma, Verdana, Arial, Sans-Serif]We are sending you this notice because you have received more than 650.00 GBP in total payments to your PayPal account.PayPal is required by law to comply with European Union Anti-Money Laundering regulations to collect information from customers when they receive more than the set limit in total payments. Please log into your account, go to the Account Overview page, and follow the instructions there about how to provide the required information. These steps need to be completed as soon as possible to comply with this regulation.[/FONT]
[FONT=Tahoma, Verdana, Arial, Sans-Serif]If you have any trouble completing these steps, please contact Customer Service at 08707 307 191We appreciate your business and apologise for any inconvenience.[/FONT]
[FONT=Tahoma, Verdana, Arial, Sans-Serif]Case ID Number: XX-XXX-XXX-XXXYours sincerely, PayPal Account Review DepartmentPlease do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click the Help link in the top right corner of any PayPal page.[/FONT]
[FONT=Tahoma, Verdana, Arial, Sans-Serif]

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[/FONT]
[FONT=Tahoma, Verdana, Arial, Sans-Serif]Copyright ©1999-2008 PayPal. All rights reserved.[/FONT]


[FONT=Tahoma, Verdana, Arial, Sans-Serif]I panicked a bit as I thought £650 had been put into my account in one go but this is over 12 months. Has this happened to anyone else? [/FONT]

mogimorgan

Yup happened to every seller eventually - you have around 1,500 gbp before you won't be able to receive any more money. Just long into paypal and complete the steps for verification. Then you will be able to receive as much money as you like!

Evie82

Yes i had to upgrade my account as i had received over £650 too.

Its normal and not spam.

purplevamp

Thanks mogimorgan and evie, I'll do that now. I didn't want to do anything just incase it was dodgy. :A

harley1

Hi all.

I've had the same one. I've gone through all the credit card verification and put the number into the resolution page. Now it wants me to update to a business account. I'm only having a clear out so I don't really want to be a business but I can't see an alternative. Will I have to start paying tax and stuff if I complete this upgrade?

Thanks in advance for any help you can offer

Harley x

mogimorgan

purplevamp wrote: »

Thanks mogimorgan and evie, I'll do that now. I didn't want to do anything just incase it was dodgy. :A

Best to be safe then sorry! and thats why were all here :j

Marty_J

harley1 wrote: »

Hi all.

I've had the same one. I've gone through all the credit card verification and put the number into the resolution page. Now it wants me to update to a business account. I'm only having a clear out so I don't really want to be a business but I can't see an alternative. Will I have to start paying tax and stuff if I complete this upgrade?

Thanks in advance for any help you can offer

Harley x

You shouldn't need to upgrade to a business account, but if you're doing a lot of selling on eBay, you really need to have a Premier PayPal account.

Personal accounts are limited in the number of credit and debit card payments they can receive.

harley1

Thanks Marty J.

It says that my account is a Premier account, it just keeps sending me to the resolution centre to add my business information.

I guess I can just ignore it. I doubt I will make anywhere near £1700 in a year anyway. I wish!!!

Thanks for your help

Harley x

ArmitageShanks

We had spam one today which said our account was restricted and to follow links to remove restrictions etc.

Had me fooled at first.

then saw the email support@paypal.uk.com

Microstar_2

If you 'upgrade' be very careful to check PayPal's terms and conditions. You may find that you are giving them permission to dip into your bank account (if a buyer disputes and item received and they decide to do a refund, for example). I do not trust PP at all.

soolin

Microstar wrote: »

If you 'upgrade' be very careful to check PayPal's terms and conditions. You may find that you are giving them permission to dip into your bank account (if a buyer disputes and item received and they decide to do a refund, for example). I do not trust PP at all.

Upgrading gives paypal no more rights than having a basic account. However to sell on ebay realistically you need a premier account purely so you can take card payments.

Harley 1>> It says that my account is a Premier account, it just keeps sending me to the resolution centre to add my business information.

I guess I can just ignore it. I doubt I will make anywhere near £1700 in a year anyway. I wish!!!

You do need to go through the process though otherwise your account will be blocked suddenly one day, however wherever it asks for business info just add in your own personal details and ignore the rest, it will let you through the system without completing all the boxes.