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  • grunnie
    grunnie Posts: 1,795 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    After reading this I e-mailed about Country Living blanket gift which I had not received.
    The reply said that as they were now out of stock and were sending me an alternative gift, I have e-mailed back to ask what the gift is that is being sent.
    Really wanted the throw/blanket do I have to accept whatever they send as a replacement?
    When I ordered the Good Housekeeping mag I got an alternate gift and I sent it back. Will contact them tomorrow to cancel and get a refund.
  • wdah
    wdah Posts: 884 Forumite
    After reading this I e-mailed about Country Living blanket gift which I had not received.
    The reply said that as they were now out of stock and were sending me an alternative gift, I have e-mailed back to ask what the gift is that is being sent.
    Really wanted the throw/blanket do I have to accept whatever they send as a replacement?

    Oh no! What a shame. I'll send them an email too.
  • wdah
    wdah Posts: 884 Forumite
    wdah wrote: »
    Oh no! What a shame. I'll send them an email too.

    Hmm, I've just had a reply telling me I need to wait out my 28 working days.
  • an9i77
    an9i77 Posts: 1,460 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hearst are rubbish, supposed to send me a posh skincare thing (forgot the brand), after several months I got a bayliss and harding cheapy bath gift set. Can't sell that on ebay! Won't deal with Hearst again, they lure you in with the promise of luxury gifts and it's all a load of rubbish as they always seem to run out!
  • Africat
    Africat Posts: 1,078 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    an9i77 wrote: »
    Hearst are rubbish, supposed to send me a posh skincare thing (forgot the brand), after several months I got a bayliss and harding cheapy bath gift set. Can't sell that on ebay! Won't deal with Hearst again, they lure you in with the promise of luxury gifts and it's all a load of rubbish as they always seem to run out!



    I always find Hearst to be one of the best... do you sign up towards the end of the subscription offer maybe?
    Maybe try and get in early...
    I find Dennis Publishing to be the worst by far...
  • wdah
    wdah Posts: 884 Forumite
    The few times I've had an issue with Hearst, it's been when I've waited a while before taking up the offer. I've never had a problem when signing up within the first week or so - they've always been pretty quick, in fact.

    Unsurprisingly, there's still no sign of the Country Living blanket.
  • littlewren
    littlewren Posts: 1,995 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I was one of the lucky ones then, I received my blanket from Country Living, it's beautiful.

    In the past though, I've been told that a particular gift has been out of stock and to choose from a list they gave. Very frustrating.
    Money, money, money, must be funny, in the rich man's World!
  • wdah
    wdah Posts: 884 Forumite
    I don't really mind it being unavailable - I knew signing up late was a gamble - but I wish they wouldn't make me wait 28 working days before looking into it if they know it's out of stock.
  • wdah
    wdah Posts: 884 Forumite
    wdah wrote: »
    I don't really mind it being unavailable - I knew signing up late was a gamble - but I wish they wouldn't make me wait 28 working days before looking into it if they know it's out of stock.

    So, I was told by Hearst earlier this month that the delay with the blanket was a now rectified issue with their suppliers, and that my gift would be sent out asap. And this morning I've received a box of what I can only describe as random crap instead.
  • grunnie
    grunnie Posts: 1,795 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    wdah wrote: »
    So, I was told by Hearst earlier this month that the delay with the blanket was a now rectified issue with their suppliers, and that my gift would be sent out asap. And this morning I've received a box of what I can only describe as random crap instead.
    I got my box of bits today. 4 pyrex items, a country living mug and a brilliant book on gardening. I think I prefer this to the throw so well done hearst.
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