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Counterfeit Stamps-Advice Required

Hi,

I got home today to find a card from Royal Mail stating that they could not deliver a letter as the full postage had not been paid. I took up the option to go down to my local depot to pay the £1.21 in exchange for the letter.

It states on the letter that the stamp is counterfeit and therfore my £1.21 was broken down into a £1 handling charge plus 21p for the 'stamp'.

On opening the letter I found it was junk mail-contained a menu from a local pizza shop plus one for cleaning services!

How is the best way to file a complaint/reclaim my money back?

Thanks in advance,

Louise
Getting Married 19/02/11

Comments

  • Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere(please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [email="andrea@moneysavingexpert.com"]abuse@moneysavingexpert.com[/email].
  • ShaunJUK
    ShaunJUK Posts: 734 Forumite
    Part of the Furniture Combo Breaker
    I would call the companies in question, they are probably paying somebody for this service and the only people it looks bad against it themselves, I would expect a free pizza for highlighting such bad publicity.
  • What do you mean the stamp is counterfeit? If it's a forgery of a stamp then that is fraud, a criminal offence and one which the RM would take very seriously, particularly of the senders are doing it on any scale.

    Mr T
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