📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Virus help please

2»

Comments

  • Browntoa
    Browntoa Posts: 49,609 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    clearing the cache will have removed it

    reboot the Pc and then see how it runs

    it looks like you only had that one infection
    Ex forum ambassador

    Long term forum member
  • catz747
    catz747 Posts: 20,381 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Sorry to butt in, will Malwarebytes Anti-Malware help with my trustedantivirus problem, I'm running it now, also does it fix the problems for free? Thanks :)
  • Browntoa
    Browntoa Posts: 49,609 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    hopefully yes, start a new thread when its finished running and post your log

    it will fix for free
    Ex forum ambassador

    Long term forum member
  • catz747
    catz747 Posts: 20,381 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Thankyou :)
  • sherbie28
    sherbie28 Posts: 662 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I rebooted and ran the kaspersky scanner again and it's still saying your computer is infected:

    File name Threat name Threats count C:\Documents and Settings\user\Local Settings\Application Data\Mozilla\Firefox\Profiles\85k1oy06.default\Cache(6)\103EC65Fd01 Infected: not-a-virus:AdTool.Win32.MyWebSearch.cb 1

    I presumed like you said clearing the cache would have got rid of it.
  • sherbie28
    sherbie28 Posts: 662 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I can't seem to find it. will it be hidden because I've looked in the C:\Documents and Settings\user but can't find local settings
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.8K Spending & Discounts
  • 244.3K Work, Benefits & Business
  • 599.5K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.