New Laptop - Internet?

Drea

I just got a new laptop today (Compaq F765) and I'm trying to connect to the internet with it. I have Virgin broadband, not wireless. So I'm plugging the blue ethernet cable into my laptop but nothing is working

When I go to the control panel to try set it up there it asks me for a username and password but I'm pretty sure I've never had one to connect to the net...

Anyone got any idea how to get online?

espresso

Which flavour of Virgin broadband? Cable or ADSL though a BT line?

Drea

It's okay, I got it to work! Sitting on my couch typing this on my lovely new laptop I phoned virgin and they helped me, I just had to turn the modem off and switch sides of the ethernet cable. Not sure why that worked but it did!

espresso

Drea wrote: »

It's okay, I got it to work! Sitting on my couch typing this on my lovely new laptop I phoned virgin and they helped me, I just had to turn the modem off and switch sides of the ethernet cable. Not sure why that worked but it did!

I hope that your impatience didn't cost you £1 per minute.

The number to call is 0906 991 0001 and calls cost £1 per minute*.

If you post a techie question in the future, give as many details as you can and save your money.

Drea

It was free, there's a three digit number that you can dial from virgin phones for free But yes, impatience has always been my problem lol.