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Amazon.co.uk

I had to ring them today regarding a problem with an order. Was amazed to see they have an 0800 number (rather than 0870) which was answered almost immediately by a helpful operator. Problem sorted in a couple of minutes.
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Comments

  • jaybee
    jaybee Posts: 1,586 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I LOVE Amazon - they have never let me down (even with really short notice orders. Only ever had one (very minor) problem with them and it was sorted - no quibble. They are the best!
  • trisontana
    trisontana Posts: 9,472 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Although not directly to do with Amazon as such, I have just had a pleasant surprise while buying a second-hand book via them. Because the book arrived so quick I left 5 star feedback for the seller. I then received an e-mail from him saying that he has policy of giving a complete refund to every 100th person who leaves positive feed-back. I happened to be number 600 and sure enough the money was refunded to my credit card . I know it was a small gesture and only £4.75 but even so it makes you feel good. BTW I have donated the money to the Oxfam Sudan appeal.
    What part of "A whop bop-a-lu a whop bam boo" don't you understand?
  • shaz1000
    shaz1000 Posts: 101 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I use Amazon all the time and if I have ever had a problem they have dealt with it so quickly and well, which makes me keep on using them. It's a pity more companies do not adopt this attitude.
  • Only have good words for Amazon. Been using them for years - replaced DVD's that didn't work (years later found out it was the DVD player that was to blame), honoured dubiuosly good deals - Sony Attrac player & (free) DVD player. ::)
    Don't feel too guilty as I must have spent £1k+.
  • could anyone tell me the phone number for amazon please? :)
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Made my first order with them late on Sunday for 2 DVD box sets. Opted for free delivery which they quoted delivery by 9.12.04. They arrived this morning - brill. :D
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • student100
    student100 Posts: 1,059 Forumite
    1,000 Posts Combo Breaker
    could anyone tell me the phone number for amazon please? :)

    0800 279 6620
    Mon-Fri 8am-6pm

    They don't advertise this number any more although it's on the back of their old receipts and apparently still works.
    student100 hasn't been a student since 2007...
  • nearlyrich
    nearlyrich Posts: 13,698 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Hung up my suit!
    Just received my latest order today which is pretty good going at this time of year, great service and best prices.

    :D
    Free impartial debt advice from: National Debtline or Stepchange[/CENTER]
  • Pat__3
    Pat__3 Posts: 2,880 Forumite
    Well I ordered some stuff on Saturday night and they said to expect delivery 13/14 December finger's crossed. :)
  • I've ordered 2 packages from Amazon in the last couple of weeks and have been delighted with the free delivery offer - the last one, I ordered at 11pm Saturday night, and it arrived Tuesday morning ;D

    Go Amazon!
    :love: I :heart2: Boots :love:
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