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Abbey cards expiring 07/08 - late dispatch
bigron008
Posts: 2 Newbie
Not sure if I am being spun a yarn by Abbey but my Debit card expired 07/08 and earlier this week I rang them to say that I have not received a replacement. Apparently every Abbey customer with a card expiring (now expired) 07/08 will not have their card dispatched until the 2nd August at the earliest. The reason is a software problem... amazing that this time last year their problem was the Tewkesbury floods.
This is really inconveniencing me and if I were late providing a payment etc. to them I would expect to be charged.
Apparently they are sending a letter out to inform me but to date I have not received it. Had I not telephoned them I would be none the wiser.
This is really inconveniencing me and if I were late providing a payment etc. to them I would expect to be charged.
Apparently they are sending a letter out to inform me but to date I have not received it. Had I not telephoned them I would be none the wiser.
0
Comments
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My electron card with them was exp 07/08 and I got a new one on the 15th of July, so it certainly isn't everyone.
Willow0 -
Spun a yarn, I think
Though they do have problems with their computer systems on a regular basis...
Maybe you should just dump shAbbey?Not sure if I am being spun a yarn by Abbey but my Debit card expired 07/08 and earlier this week I rang them to say that I have not received a replacement. Apparently every Abbey customer with a card expiring (now expired) 07/08 will not have their card dispatched until the 2nd August at the earliest. The reason is a software problem... amazing that this time last year their problem was the Tewkesbury floods.
This is really inconveniencing me and if I were late providing a payment etc. to them I would expect to be charged.
Apparently they are sending a letter out to inform me but to date I have not received it. Had I not telephoned them I would be none the wiser.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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