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windows wont shut down.
catford
Posts: 1,114 Forumite
in Techie Stuff
can anyone help please-my pc which is quite new,sometimes wont shut down.It gets as far as showing windows closing down and then hangs there .The cursor wont move-ctrl/alt/delete wont turn it off either.Even pressing the button on the base unit doesnt shut it down!!The only option is to turn the main power supply off which i know isnt good practice.Any advice welcome. 
The pc is running win xp with avg-spybot and adaware SE personal.
The pc is running win xp with avg-spybot and adaware SE personal. 0
Comments
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My computer did this for a while, however after a windows update it is fine now! You could try that?2 heads are better than 1….unless they are on the same body!0
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Not the answer to your question but if tou hold the button on the base unit down for 3-5 seconds this should at least shut down your computer.
John0 -
I've checked my updates and its all spot on.-I did however uninstall the display adapter driver,following windows help advice.It reinstalled on restart. So i'll just have to see how it goes.0
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sicker-I must admit i dont think i held the button down for that long.maybe thats why it didnt work.Must be more patient!!0
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I had a similar problem, it turned out to be my printers usb connection when I disconnected the cable everything was ok. When I contacted the printer makers they said there is sometimes a grounding problem between the usb and the motherboard.0
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