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Sky+ Copy feature

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A friend of mine from work recently has Sky+ installed - and has found that when he tries to use the copy feature to transfer stuff to DVD, it doesnt work.
He has listed his programmes, started to play them and it just stops after a minute or so and refuses to play anymore.

Anyone got any ideas what could be wrong????

I am not very technical and my friend doesnt have the internet so I offered to look on google but found nothing, so I thought I would post here and see if anyone could shed any light on it for me.

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