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adobe reader causing problems ....

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on a dell desktop.. with XP .. and using aol ,,, and adobe 8

just started having problems printing adobe docs ... when i click to print .. they don't .. my printer icon flashes up saying there's a problem .. and the mouse pointer freezes .. so i have no choice but to turn off computer .

On restarting .. anorther few minutes later i'll sometimes get a blank page suddenly printing.

Thought i'd try re--installing adobe to discover there;'s a version 9 .. downloaded it .. and exactly the same is happening.

any ideas ??

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Ditch Adobe Reader and get Foxit Reader here
    Does exactly what it says on the tin without the hassle of Adobe Reader.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • iviv
    iviv Posts: 572 Forumite
    Seconded. Much smaller and more efficient, too.
  • barak
    barak Posts: 1,258 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Dell - XP - Adobe 8 - all OK.
    Not sure about AOL.

    I have no hassle with Adobe. I still print some pdf documents copied to an old W95 PC with Adobe 5 installed that I have previously saved in Adobe 8. I sometimes get a warning that they may not print correctly , but they always do!

    I don't have an answer to your problem, but have you tried saving a copy of the pdf document and then printing the saved file? Could be worth a try.
    ".....where it is corrupt, purge it....."
  • Danyúl_II
    Danyúl_II Posts: 1,335 Forumite
    Part of the Furniture Combo Breaker
    espresso wrote: »
    Ditch Adobe Reader and get Foxit Reader here
    Does exactly what it says on the tin without the hassle of Adobe Reader.
    As above! Yee-haa!
  • interestiing .. installed Foxit and tried again ... no mouse pointer freezing ....

    but same as adobe .. doesn't want to print . .. hp laserjet 1200 printer .. printer log just says "error printing" ..
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    interestiing .. installed Foxit and tried again ... no mouse pointer freezing ....

    but same as adobe .. doesn't want to print . .. hp laserjet 1200 printer .. printer log just says "error printing" ..

    So can you print from other packages?
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
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