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Chardonnay for £1.50 per Bottle [CLOSED]

1246

Comments

  • RACHIE77
    RACHIE77 Posts: 2,014 Forumite
    Part of the Furniture Combo Breaker
    Dear Customer,

    Thank you for your order, though as I'm sure may be aware, there is a pricing fault on the website, which has loaded the bottle price of Felton Road as the case price as well. The case price should be £215

    This has been corrected now.

    Unfortunately, we are unable to accept your kind order at that price and as such will not have charged your card.

    I'm sorry for the error and for getting your hopes up, but mistakes do happen and we have corrected this one as soon as we were able.

    Kind Regards

    Richard Davis
    Mail Order Director
    Official DFW Nerd 210 :D
  • sarahmoo
    sarahmoo Posts: 568 Forumite
    Just had an email as follows

    Dear Customer,

    Thank you for your order, though as I'm sure may be aware, there is a pricing fault on the website, which has loaded the bottle price of Felton Road as the case price as well. The case price should be £215

    This has been corrected now.

    Unfortunately, we are unable to accept your kind order at that price and as such will not have charged your card.

    I'm sorry for the error and for getting your hopes up, but mistakes do happen and we have corrected this one as soon as we were able.

    Kind Regards

    Richard Davis
    Mail Order Director


    ah well...
  • sarahmoo
    sarahmoo Posts: 568 Forumite
    lol...think we've got the message
  • Ivrytwr3
    Ivrytwr3 Posts: 6,304 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    not happy! This was advertised on the Telepgraph newspaper on line and on averys home page. Like Boots etc, shouldn't they honour this or at the very least a bottle of wine as compensation? After all they now have our cotact and bank details.

    Legally, as we have received and invoice/receipt do we have any leagl comeback?
  • ALI1973
    ALI1973 Posts: 288 Forumite
    Part of the Furniture Combo Breaker
    I too have just checked my email and had the same reply. Shame really, but I guess it was just too good to be true.

    I did check TSA, re obligation to sell at advertised price, but unfortuately, it states that :

    "The price on display is simply what the law calls an ‘invitation to treat’. In the same way you don't have to buy goods from anyone, a retailer is under no obligation to sell you anything.


    You cannot insist that a shop sells you anything at a marked price, whether or not they have made a mistake."

    So Im afraid weve lost this one. However, I am gonna try an email stating that this offer was misleading and request some kind of compensation, who knows might get a free bottle of wine????

    Sorry again.
    Love Ali
  • me too! What a shame! What happened to that saving code from earlier???
    Happiness is wanting what you have, not having what you want.

    Primum non noce!
  • Ivrytwr3
    Ivrytwr3 Posts: 6,304 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    no idea, my post was deleted. Do a search on yahoo for "avery voucher" (if you can't find it let me know and i'll dig it out for you).
  • redfox
    redfox Posts: 15,335 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    bobdauilda wrote:
    What happened to that saving code from earlier???

    Codes are only permitted on the Discount Codes and Vouchers board and posts containing codes have to be removed. Please see here for explanation.
  • Ivrytwr3
    Ivrytwr3 Posts: 6,304 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    That's fair enough, but as the offer was a grab it now, could the mod not have moved the code rather than just deleting it?

    I put my hands up that i should not have posted it here, but i'm new to the site (and now i know!)
  • redfox
    redfox Posts: 15,335 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    the best thing to do in those circumstances is to create a thread on the Discount Codes and Vouchers board with the code in, then you can post a link to that thread in here.
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