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Really getting confused with Energy rates - Help?!
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Hi!
We have dual fuel with e.on and pay monthly by direct debit...so effectively we thought we were getting the best deal with a 9% saving. However, having just had a notification from them to say our monthly payment of £119 was increasing to £152 with immediate effect (apparently we use more gas/elec than our dd covers), it prompted me to ring them and ask questions.
It appears we were on there 'standard tariff' which I didn't even know. When I asked what our options were to reduce our bill....I was advised we could go 'online' and register for paperless bills/online tariff and would save £120 per year approx.....but of course this wouldn't guarantee prices not increasing in the future.
So I asked about capped rates and have now switched to their Price Protection 17 plan which will apparently cost us an additional £140 per year but in the long term should save us money, based on our £1600 usage of gas & electricity per year.
My question is now that I'm doing comparisons with different websites such as energysaver etc.... they all show N-Power as saving us £400 to £600 per year!! But as far as I can see N-Power hasn't yet increased their prices and so am I better to stay put with E.On???
Please help! Thanks, Nicky
We have dual fuel with e.on and pay monthly by direct debit...so effectively we thought we were getting the best deal with a 9% saving. However, having just had a notification from them to say our monthly payment of £119 was increasing to £152 with immediate effect (apparently we use more gas/elec than our dd covers), it prompted me to ring them and ask questions.
It appears we were on there 'standard tariff' which I didn't even know. When I asked what our options were to reduce our bill....I was advised we could go 'online' and register for paperless bills/online tariff and would save £120 per year approx.....but of course this wouldn't guarantee prices not increasing in the future.
So I asked about capped rates and have now switched to their Price Protection 17 plan which will apparently cost us an additional £140 per year but in the long term should save us money, based on our £1600 usage of gas & electricity per year.
My question is now that I'm doing comparisons with different websites such as energysaver etc.... they all show N-Power as saving us £400 to £600 per year!! But as far as I can see N-Power hasn't yet increased their prices and so am I better to stay put with E.On???
Please help! Thanks, Nicky
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