We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Npower One via Moneysupermarket
Hi there,
First post for me.
Taking martin's advice, on Friday last (25th) I went through moneysupermarket.com to change supplier from E.On to npower on the npower one tariff which was fixed but only available until 31/07.
I got a confimation /reference from moneysupermarket.
Today I phoned npower to check on this and was told they had no record of me - and fixed price deals were now closed.
Called moneysupermarket and yes, they have my details but tell me there's a delay of up to 20 days before their applications go to npower. This is despite the fact that the email confirmation email I rec'd says "...Your application will be sent directly to npower within 24 hours..." I asked - can I be assured I'll get the tariff I chose, even if it not available by the time npower get it. The operator said "should do" but I'm not sure I believe him.
Has anyone else been in a similar situation and what happened?
Have I missed out on the fixed rate - Could this be the most expensive use of a cashback site ever?
To those of you who ask why not use quidco - I couldn't get the npower one tariff through the quidco link.
First post for me.
Taking martin's advice, on Friday last (25th) I went through moneysupermarket.com to change supplier from E.On to npower on the npower one tariff which was fixed but only available until 31/07.
I got a confimation /reference from moneysupermarket.
Today I phoned npower to check on this and was told they had no record of me - and fixed price deals were now closed.
Called moneysupermarket and yes, they have my details but tell me there's a delay of up to 20 days before their applications go to npower. This is despite the fact that the email confirmation email I rec'd says "...Your application will be sent directly to npower within 24 hours..." I asked - can I be assured I'll get the tariff I chose, even if it not available by the time npower get it. The operator said "should do" but I'm not sure I believe him.
Has anyone else been in a similar situation and what happened?
Have I missed out on the fixed rate - Could this be the most expensive use of a cashback site ever?
To those of you who ask why not use quidco - I couldn't get the npower one tariff through the quidco link.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards