Ebay winner no longer registered

jammy123

Could someone please tell me if i should be worried.
I sold a phone on ebay the winner payed yesterday through paypal,so i posted the phone the same day,
They got the phone today i just checked online with royalmail. I was about to leave there feedback but it says they are no longer registered, does this mean the paypal payment wont go through there address came up as confirmed but im really not sure. Please help i am worried i have just given a £130 phone away for nothing.
Thanks

masonic

That fact they've been suspended won't affect the transaction as such, but you have to wonder why they've been suspended (any clues from feedback?)

I would be slightly worried that they are a scamster, in which case they could try starting a credit card or paypal chargeback to get their money back. Was the paypal transaction covered by the Seller Protection Policy? How did you send the phone?

jammy123

masonic wrote:

That fact they've been suspended won't affect the transaction as such, but you have to wonder why they've been suspended (any clues from feedback?)

I would be slightly worried that they are a scamster, in which case they could try starting a credit card or paypal chargeback to get their money back. Was the paypal transaction covered by the Seller Protection Policy? How did you send the phone?

I sent the phone by special delivery and yes it said i was covered by seller protection policy what ever that means.

bleugh

hopefully you'll be ok,
unfortunatley, theres a fair chance that you'll get a 'fraudulant transaction' notice within a few days on paypal

you've got the guys addy, go to 192.com and give him a bell if you can, all may be OK

i've been here before, royalmail WONT allow you to stop the parcel,

jammy123

bleugh wrote:

hopefully you'll be ok,
unfortunatley, theres a fair chance that you'll get a 'fraudulant transaction' notice within a few days on paypal

you've got the guys addy, go to 192.com and give him a bell if you can, all may be OK

i've been here before, royalmail WONT allow you to stop the parcel,

Hi whats a fraudulant transaction notice?
I checked and the phone was delivered this morning i sent it special delivery so checked online.
It said address confirmed so can it still be a scammer?
Sorry to be so stupid but ive only sold a few small price things before so this is all new to me.
Thanks

masonic

jammy123 wrote:

I sent the phone by special delivery and yes it said i was covered by seller protection policy what ever that means.

In that case, you are in a very good position. The seller protection policy protects you against fraudulent transactions and false claims that an item was not received. In theory, as long as you can prove the item was delivered (using the special delivery tracking number) you will not have to foot the bill if there is a chargeback. You might want to read through the policy here.

Edit: I should probably point out that the only thing not covered by the policy is a chargeback for "goods not as described". I think it is far more likely that if you end up facing a chargeback over this it will be due to a fraudulent transaction (i.e. credit card fraud) as bleugh suggests and paypal protection covers this.

jammy123

Thank you both for your help.
So it seems i just have to wait and see if the money comes through okay,or wait till i hear from paypal. Is that right?

masonic

jammy123 wrote:

Thank you both for your help.
So it seems i just have to wait and see if the money comes through okay,or wait till i hear from paypal. Is that right?

Yes. Hopefully you will hear nothing, but it doesn't hurt to be prepared. By "wait and see if the money comes through okay", do you mean you are withdrawing it to your bank account? Just a little confused by what you mean by this.

jammy123

masonic wrote:

Yes. Hopefully you will hear nothing, but it doesn't hurt to be prepared. By "wait and see if the money comes through okay", do you mean you are withdrawing it to your bank account? Just a little confused by what you mean by this.

Yes i had already withdrawn it yesterday before i knew there might be a problem. The phone was my sons so its his money.

masonic

jammy123 wrote:

Yes i had already withdrawn it yesterday before i knew there might be a problem. The phone was my sons so its his money.

Good. You just had me worried there for a second that the money didn't turn up in your paypal account.

jammy123

masonic wrote:

Good. You just had me worried there for a second that the money didn't turn up in your paypal account.

lol sorry yes i got confirmation that i had received payment.
Ive been so worried about this it made me laugh when you said you were worried aswell and your just trying to help.
Thanks again i feel alot better now than i did a few hours ago.