Anyone speak English? Windows xp Problem.

caseystar

Okay I bought a laptop from a friend last month and although it says I have 12 updates to install they always fail.

Alot of them seem to be security one's so I'm worried that I'm at risk, I'm running xp.

I've checked the history and no updates have been installed since May so I know they have gone in at some point. Just not now.

Does anyone know how I can solve this? In plain English please I don't do Technical talk lol

Many thanks in advance.

Casey.

superscaper

First and foremost go through the malware removal guide (http://forums.moneysavingexpert.com/showthread.html?t=133269) and what security software do you use (anti virus etc)?

Best to eliminate the possibilities of malware being on the system first before narrowing down what the problem may be.

iviv

Go start> all programs. Then near the top of the list should be 'Windows Update'.

Run this, it'll ask if you want to do is express or custom. Select express, and continue through the prompts. This should install the updates.

phildamb

caseystar wrote: »

Okay I bought a laptop from a friend last month and although it says I have 12 updates to install they always fail.

Alot of them seem to be security one's so I'm worried that I'm at risk, I'm running xp.

I've checked the history and no updates have been installed since May so I know they have gone in at some point. Just not now.

Does anyone know how I can solve this? In plain English please I don't do Technical talk lol

Many thanks in advance.

Casey.

Hi,

Unfortunately their is no simple way to solve the problems with updates failing. One of the many solutions that exist is this one...

http://squamber.wordpress.com/2008/07/09/windows-updates-failing/

I used this one to fix a number of our machines in work. BUT it depends on the cause of the failure. If you get a specific error message such as a code ensure you note it and report it back if you need to.

superscaper

When you got the laptop did you reinstall Windows? It's the first thing I'd do if using a computer used by someone else. That way you're not left with any software problems/clutter "left over".

caseystar

superscaper wrote: »

First and foremost go through the malware removal guide (http://forums.moneysavingexpert.com/showthread.html?t=133269) and what security software do you use (anti virus etc)?

Best to eliminate the possibilities of malware being on the system first before narrowing down what the problem may be.

I have avast in and thanks off to check that thread now.

Iviv I've tried that even went on to the Microsoft website and tried the updates that way. I tried google and didn't understand a word.:o Then came to ask you kind lot.

Browntoa

take a read of this

http://support.microsoft.com/?kbid=943144

Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you perform a new Windows XP installation or you repair a Windows XP installation

d900

try installing sp3?

caseystar

Okay I followed all your advice and now have all the updates installed and running great.

So a huge thank you to you all for taking the time to reply.

If you ever venture into the depths of the Arms then drinks are on me.

iviv

The big question is, who was right :P

superscaper

iviv wrote: »

The big question is, who was right :P

"Everyone", that way we're ALL owed a drink.
:beer:

(on a serious note I suppose it'd be useful for future reference but it could also easily be a combination of factors, the main thing is the issue is solved)