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Have had enough, the final straw
arthur_dent_2
Posts: 1,913 Forumite
I have been a seller om ebay for nearly 9 years, in that time I have never sought to rip anyone off and always done my very best when things have not turned out right. I am honest and trustworthy and I lnow you only have my word for that but I am.
I sell electrical goods which are tested and shown working prior to shipping them out via DHL. However I have now had 4 consecutive buyers leave negative feedback for non working goods and of course 4 paypal chargebacks. I only see Ebay as one thing now and that is a license for legal theft. People are fully aware that they can claim something as non working and paypal will give them their money back and to add insult to injury they make sure that they harm your future prospects for selling while they are at it knowing full well that I can do NOTHING. I have no reason to send anything out as faulty, it is not in anyones interest that I do so as if they return the item we both end up out of pocket. I have never had a problem with the low value non electrical goods.
I am totally (add expletive ) off. I have just had enough of buyers being able to walk all over me.
I sell electrical goods which are tested and shown working prior to shipping them out via DHL. However I have now had 4 consecutive buyers leave negative feedback for non working goods and of course 4 paypal chargebacks. I only see Ebay as one thing now and that is a license for legal theft. People are fully aware that they can claim something as non working and paypal will give them their money back and to add insult to injury they make sure that they harm your future prospects for selling while they are at it knowing full well that I can do NOTHING. I have no reason to send anything out as faulty, it is not in anyones interest that I do so as if they return the item we both end up out of pocket. I have never had a problem with the low value non electrical goods.
I am totally (add expletive ) off. I have just had enough of buyers being able to walk all over me.
Loving the dtd thread. x
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Comments
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4 in a row is pretty seriously unlucky. Are you certain there's nothing in your listings or communications putting them off contacting you?
(I'm thinking along the lines of 'ABSOLUTELY NO RETURNS
)
Alternatively... could these buyers be connected?My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0 -
It is 4 electrical items in a row, I also sell smaller goods which I have plenty of good feedbacks for.Loving the dtd thread. x0
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Any chance that their emails haven't been getting through? Just a thought.My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0 -
all th eemails go through ebay and ae only deleted when Ebay deletes them, so no.Loving the dtd thread. x0
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Have ebay messages been reliable for you lately?My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0 -
frivolous_fay wrote: »Have ebay messages been reliable for you lately?
Good point, I get absolutely NONE of my ebay messages and if I didn't bother to log in and check for new ones I would never know they were there.
My son has been selling now for a few months and never even realised he had an ebay inbox..he found lots of messages there that he also had never received.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
I always go through my messages.Loving the dtd thread. x0
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you must get the items returned surely? Otherwise ebay and Paypal are complicit in committing fraud?Remember the time he ate my goldfish? And you lied and said I never had goldfish. Then why did I have the bowl Bart? Why did I have the bowl?0
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Paypal will and have found in favor of the buyer last time this happened.Loving the dtd thread. x0
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arthur_dent wrote: »Paypal will and have found in favor of the buyer last time this happened.
But where the items returned?0
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