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steganos security

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i want to remove the security and replace it with free security , the licence has expired but every time i try to remove the program it tells me i dont have the authority ? :mad:

Comments

  • [Deleted User]
    [Deleted User] Posts: 4,466 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    What operating system are you using?
  • System
    System Posts: 178,343 Community Admin
    10,000 Posts Photogenic Name Dropper
    microsoft xp -is that what you mean as you can tell computers arent my thing !
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    CHRISSYG wrote: »
    microsoft xp -is that what you mean as you can tell computers arent my thing !

    Do you have different users/logins as it sound like you don't have administrator priviledges. Who set up the computer for you (assuming you didn't do it yourself)?
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
  • System
    System Posts: 178,343 Community Admin
    10,000 Posts Photogenic Name Dropper
    hubby set it up but ive logged on to his acc and it still wont let me uninstall it
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    CHRISSYG wrote: »
    hubby set it up but ive logged on to his acc and it still wont let me uninstall it

    You need to log into either a user account with administrative priviledges or the administrator account. You could try booting into safe mode (Press F8 at boot up).
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
  • iviv
    iviv Posts: 572 Forumite
    Some security programs have a password built in, to make sure that viruses can't disable it without knowing the password. you may need to find somewhere in the program to disable this password system, assuming there is one.
  • Donnie
    Donnie Posts: 9,862 Forumite
    We especially liked some of the new password features. Particularly handy was PicPass, which lets you specify passwords for many of the suite's applications using images instead of alphanumeric characters. The software shows you a screen of 36 images, and the order in which you click them determines your password. Also, if you have a Pocket PC, you can store your passwords on it and synchronize them with your PC.
    Please remove the previous version of Steganos Internet Security, Steganos AntiSpyware, Steganos Personal Firewall and Steganos AntiVirus from your PC. (Windows Settings => Add or remove software). You need none of the settings from the previous version to install and use Steganos Internet Security 2008. Before uninstalling the corresponding application you should have shut down this application (right click to the according Steganos icon in the Windows Systray, next to the Windows clock).


    IMPORTANT: After uninstalling the software, please restart the PC implicitly. Only when all previous versions have been uninstalled completely, you should start with the installation of Steganos Internet Security 2008. Otherwise your PC might be seriously damaged.

    Anyway, it doesn't appear to have AntiVirus capabilities. So, you may be able to install your free antivirus anyway.

    Which version is it?
  • System
    System Posts: 178,343 Community Admin
    10,000 Posts Photogenic Name Dropper
    ive managed to install avast but it having a bit of a fight with steganos.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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