Ryanair Online Check-in

Rylo_2

I checked in earlier for a Ryanair flight I'm taking from Stansted on Friday. When I printed off my boarding pass, my passport number was correct but it stated that the passport expiry date was 01/01/08 and gave my nationality as Irish, which it's not. I called Ryanair on their £1 a minute line and was told that there's currently a glitch in their system and some boarding passes are being printed like this but that I should be able to get on the plane without any problems (fingers crossed!).

I just wanted to let people know in case they've had the same issue.

dmg24

A search would have told you that this subject has been addressed numerous times.

benjus

By the way, what is this £1/min number people keep talking about? Their reservation number in the UK is an 0870 number (10p/min), and I have no problems calling their number in Ireland via a VoIP provider, which is free. On the few occasions I have had to call them I have been able to speak to someone who could answer my question without having to spend anything on the call.

Rylo_2

Pardon my ignorance - the Ryanair woman I spoke to said the problem had only started this morning.

The £1 number is for help with internet bookings. (I was on the phone for less than 2 minutes and called from work, so also didn't cost me anything).

mystic_trev

Rylo wrote: »

Pardon my ignorance - the Ryanair woman I spoke to said the problem had only started this morning.

No - Some have been encountering this (and other problems) since Ryanair updated their site several months ago!

loftus

Yes, but the OP was told by the Ryanair employee it was a new problem. If they haven't stumbled over the previous thread on the subject before why should they know about it - and if they have been told it was new there was no reason to do a search for it!
There are people here who are very familiar with the threads and have very little patience for those who are not. No need to always jump on people.