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no audio output vista

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pleasee help! will have no hair left soon :eek:
I have a new p.c custom built through mesh. within 24hrs of using it The sound dissapeared. an icon on the speakers reports no audio output. I have gone into device manager e.t.c it appears i have onboard sound card but my p.c can't find it (code 10)
I have been on other sites and followed some instructions downloading drivers and such . Mesh techie people got back to me with further instruction which I carried out to no avail.- I am awaiting further response from them , but in the meantime have any of you come across or managed to resolve a similar situation? I need music!
My sound card is realtek. I am on vista home basics.
when things go wrong, Don't go with them!

Comments

  • random456
    random456 Posts: 1,654 Forumite
    Yep there's a problem with realtek and compatibility issues with vista sp1- i had the same problem the other week, googled it and many people have had this. Listed all sorts of long winded ways to cure it, but mine was sorted after 2 reboots, thank god!
    Fr. Stack: While you were out, I got the keys to your car. And drove it into a big wall. And if you don't like it, tough. I've had my fun, and that's all that matters.
  • smileylunar
    smileylunar Posts: 111 Forumite
    thanks I tried that and had some problems with a blue screen and windows
    not shutting down properley, sent error reports but this vista doesn't seem
    as helpful as xp, if thats the right phrase(!)
    still awaiting a miracle fairy to visit whilst I sleep and wave her magic wand over my p.c - this is really doing my head in!:mad:
    when things go wrong, Don't go with them!
  • davejr
    davejr Posts: 24 Forumite
    I had this problem a few times, you need to ensure that you have installed all of the drivers that came with the mainboard. I would then try to download the latest realtek ac'97 sound drivers and try 'Update drivers' in Device manager. If not, I would recommend uninstalling all audio drivers and trying a clean install using the lastest drivers.
  • alanrowell
    alanrowell Posts: 5,386 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've got Vista SP1 and had problems when installing PowerDVD which were ultimately traced back to the audio devices.

    So what I did was uninstall all the audio drivers AND the Realtek software, then rebooted and let Vista sort out the audio drivers.

    Then I reinstalled Realtek and everything worked.

    BUT - have you tried System Restore to a point before you lost the audio?
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