Intermittant No sound on BBC HD channel

roddydogs

This has been ongoing for a long while- why cant it be sorted, is it only V-Boxes, or do SKy/Freesat suffer it?:mad::mad:

roddydogs

obviously no one else suffers this must be me

clarkz

no problems on sky for me.

found this about it:

"I got a new V+ box 2 days ago but it still happens. I have been told it can happen if the transmit power level is too high or low. Currently it is sitting at 61.0 dBmV. I have been told it should be at around 54 dBmV but i am not sure if this is correct. I am getting fed up moaning about this issue but don't know if there is much that can be done."

troo

We've got Virgin, the BBC News 24 channel has been doing this for a few days.

buglawton

My colleague commended that he was getting a second or 2 of sound cutout at the same moment that a little icon appears on the screen - HD TV connected to his Virgin HD box.

Virgin told him they were aware of it and a firmware upgrade should cure. This might or might not be the same issue that OP has.