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Intermittant No sound on BBC HD channel

roddydogs
roddydogs Posts: 7,479 Forumite
Part of the Furniture 1,000 Posts Name Dropper
This has been ongoing for a long while- why cant it be sorted, is it only V-Boxes, or do SKy/Freesat suffer it?:mad::mad:

Comments

  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    obviously no one else suffers this must be me
  • clarkz
    clarkz Posts: 125 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    no problems on sky for me.

    found this about it:

    "I got a new V+ box 2 days ago but it still happens. I have been told it can happen if the transmit power level is too high or low. Currently it is sitting at 61.0 dBmV. I have been told it should be at around 54 dBmV but i am not sure if this is correct. I am getting fed up moaning about this issue but don't know if there is much that can be done."
  • troo
    troo Posts: 252 Forumite
    We've got Virgin, the BBC News 24 channel has been doing this for a few days.
    I am a coffee bean
  • buglawton
    buglawton Posts: 9,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    My colleague commended that he was getting a second or 2 of sound cutout at the same moment that a little icon appears on the screen - HD TV connected to his Virgin HD box.

    Virgin told him they were aware of it and a firmware upgrade should cure. This might or might not be the same issue that OP has.
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