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my stupid friend

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suppose I had a friend who bought a 16gb iphone in the US a few months ago, and unlocked it using ziphone, and had been using it quite happily with an O2 pay monthly sim. Suppose this stupid person then updated itunes on their PC, putting their iphone into recovery mode in the process.

Would you advise them to start the whole unlock process again, and risk losing all their settings and data? Or is there another alternative? They tried using system restore on windows Vista to undo the itunes upgrade, but now just keep getting a new error message saying that quicktime is required to open itunes.

Any help gratefully received!!
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