Confused about capping!

juliew

I looked on Moneysupermarket and it came up with Scottish Power as the best provider for me, however due to the extremely large number of bad reviews about them I don't want to risk it. I phoned the energy helpline and was told by a foreign man that I could go on click energy 5 with British Gas and that would be capped. I phoned BG to check and although I could go on click energy 5 it WILL NOT be capped. The man from the energy helpline phoned back and I told him I had checked his info and it was wrong, he said that what he had told me was a `secret' deal only available from the helpline. Is he just trying to make commission from my business, I don't want to sign up and then find out I have been conned? BG were adamant that what he told me was wrong. I'm confused! Can anyone advise please?

bristolleedsfan

juliew wrote: »

I looked on Moneysupermarket and it came up with Scottish Power as the best provider for me, however due to the extremely large number of bad reviews about them I don't want to risk it. I phoned the energy helpline and was told by a foreign man that I could go on click energy 5 with British Gas and that would be capped. I phoned BG to check and although I could go on click energy 5 it WILL NOT be capped. The man from the energy helpline phoned back and I told him I had checked his info and it was wrong, he said that what he had told me was a `secret' deal only available from the helpline. Is he just trying to make commission from my business, I don't want to sign up and then find out I have been conned? BG were adamant that what he told me was wrong. I'm confused! Can anyone advise please?

Click energy 5 is not capped, the best thing to do IMO is to get a price comparison from http://www.energyhelpline.com/ based on your actual usage then clear your cookies and history, if u decide to switch, switch via http://www.cashbackkings.com/ or www.quidco.com
and u will get cashback far greater than either energy helpline or money supermarket pays.

juliew

Ok I'm still confused, I'm with BG and on energyhelpline.com it says if I go on click energy 5 with BG I will save 36% (£557) but this is not capped.
It also says that if I switch to e-on energysaver v4 or e-on energysaver price protection Oct 2009 I will save 12% (£182). So which one do I go for? Capped and save 12% or un-capped and save 36%? Thanks!

something_girl

This is all far too confusing

kjsmith7

The reason Click Energy 5 appears so much cheaper is that it's rates were cheaper than the prices were before they went up on the 30th. It is VERY likely that Click 5's prices will also rise in line with the new standard prices, so it'll still be cheaper than the new standard prices but will probably be more expensive than it is now.

The only difference between "capped" and "uncapped" is that the prices are fixed at the rate you are told when you sign up if they are capped. Uncapped means they are the standard prices as of 'right now' and are subject to change at any time.

Hope that helps!

kjsmith7

juliew wrote: »

... he said that what he had told me was a `secret' deal only available from the helpline. Is he just trying to make commission from my business, I don't want to sign up and then find out I have been conned? BG were adamant that what he told me was wrong. I'm confused! Can anyone advise please?

I work for BG, and I have never heard of a "secret deal". Sorry love!