sellers says he didnt get his money

dan2002

hi brought an item on ebay for £159 and sent a crossed cheque to seller,having checked my bank this cheque was cashed on 20/10/05 ,so I now was waiting on the item to be delivered.Then I get an email from ebay telling me that the seller has informed them he has not received payment for this item, the email was sent on the 22/10/05.When I brought this item I was told he would take a cheque .Can anyone let me know what happens now as I know I have paid for this and a crossed cheque can only be put in to the named account,I have 100% feedback so dont want to lose this ,can anyone tell me what I can do ,I have sent 2 emails today to the seller but still no replys

princessmoneysaver

Ask at your bank for a copy of cheque (FREE) & send it to seller. You are right though only seller can cash a crossed cheque so maybe get them to check with there bank in case they forgot they got it or partner/family member cashed into seller's account for them. I have had this before where helpful hubby has cashed it without telling me.

Yvonne

dan2002

thanks will go to my bank tomorrow and do that ,is there anything else I can do if he stills says he didnt get the cheque

masonic

You will also probably want to start a dispute through ebay for goods not received. You can only get a maximum of £105 back, though. See this page for details.

dan2002

hi all, just got a reply from seller saying he didnt get any cheque what more can I do,it was addressed right and the cheque was made out to the seller any more info would be grateful thanks

masonic

You might also want to tell your bank the cheque was lost in the post. Cheque payments can be reversed in some circumstances if you act quickly. It may be worth a try.

dan2002

hi all just discovered that the seller has 2 different addresses which ebay has supply me ,so have sent seller were I sent the cheque ,which was on the comfirmation email ebay sent me about were to send payment too

soolin

You have paid and your cheque has been cashed so do as has already been suggested and talk to your bank today. Tell them what has happened and ask them to help you by getting a copy of the cheque, keep in contact with the seller be polite but firm that you have paid and can prove it.

Soo

dan2002

hi just got the word, seller has now confirmed that he now has got the cheque so thanks for all your help