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royal mail - 'standard parcels' service

why do royal mail offer this service? why not just incorporate this into a signed for service?

my mate sold 4 laptops and he insured all 4 for £500 each.... and all 4 havent beenm delviered?
so obviosu the buyers are pulling a fast one?
meaning he will be out of pocket for at least £2k

even though he will get the refund/comp from RM

its just stupid for this service to exist...

Comments

  • IvanOpinion
    IvanOpinion Posts: 22,131 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Maybe the consignment they were in went missing?
    Maybe the van was hijacked?
    Personally if I send something of any value I will always pay for sepcial delivery to ensure that I get a signature.

    ivan
    I don't care about your first world problems; I have enough of my own!
  • ACID
    ACID Posts: 1,209 Forumite
    but why promote standard parcels

    ive also had a few parcels go missing through this method....
  • BenL
    BenL Posts: 3,189 Forumite
    A package I sent using that service was damaged in transit, would have been better if it got lost as I had to pay to pick it up with another courier and refund the buyer.

    I won't be using that again.

    Ben
    I beep for Robins - Beep Beep
    & Choo Choo for trains!!
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    You are far better to send via a courier than standar parcel at least its fully trackable i use these guys and UPS collect and deliver >
    http://www.pharos-international.co.uk/
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