pleeeez help i have lost word files

barjam_2

i decided to try avast what people jeep talkin about i was just about to put license key in but it wouldnt let me sign on to internet and now i have lost all my files in word it says doesnt exist i need them what can i do

scheming_gypsy

start again but say it slower, you didn't make much sense..

what is it saying doesn't exist? have you lost your word documents or can't you open word and it's saying it can't find microsoft word?

barjam_2

scheming_gypsy wrote:

start again but say it slower, you didn't make much sense..

what is it saying doesn't exist? have you lost your word documents or can't you open word and it's saying it can't find microsoft word?

sorry about that scheming gypsy got myself in a tizzy

i decided to try and install avast but it wouldn let me connect to internet so i decided oh bugga it, i'll not bother so i restored my pc to restore point i created before putting on avast, seemed fine untill my hubby went to go into his word documents which he uses a lot of and each time he tried /and me it just said that the actual document we were looking for didnt exist so i have set his documents to open with wordpad for the time being i know its prob a simple explanation but me being simple dont help much ....i hope you can though

thanks

Mr_Skint_2

Can you not re-restore the PC forward to just before Avast was installed.

Also dont uninstall programs like that...

Go to Start Control Panel Add/Remove Programs in Windows

scheming_gypsy

barjam wrote:

my hubby went to go into his word documents which he uses a lot of and each time he tried /and me it just said that the actual document we were looking for didnt exist so i have set his documents to open with wordpad for the time being

so the docs are there it just can't find Word to open them with?

could be that the file association has changed from word to something else or you've managed to uninstall Word.

do a search for winword.exe and see what it finds.

barjam_2

thanks mr skint
i restored it to just before i put on avast, then found out there was the problem with word, so i restored it to yesterdays checkpoint but i must admit i never uninstalled avast first do you think i can get my documents back on

scheming_gypsy

system restore shouldn't delete files. have a look in the recycle bin and then do a seach for *.doc and see what it finds

barjam_2

scheming_gypsy wrote:

so the docs are there it just can't find Word to open them with?

could be that the file association has changed from word to something else or you've managed to uninstall Word.

do a search for winword.exe and see what it finds.

what do i do then when i do a search i has come up 3 times
once in prefetch
once in docs and settings
and the other in microsoft office

when i try and look at them thru docs and settings they are still named individually as they were but its just when itry and open them it says ie barjams work dont exist

Mr_Skint_2

Do a search like this....

Start, Search, All Files and Folders, click More advanced options, and
enter any info as below picture, now hit search...

barjam_2

done that what do i look for when i have done that should the word docs be coming up as rich text format there is a huge list of a load of different things any ideas wot to do now

Mr_Skint_2

Ok are there any there that you recognise I mean the file name you gave the documents, If so right mouse click them and choose restore...

And also go to Windows explorer, finnd a word document in My documents
or where ever you save them and right click Open With and choose program
and then select word from list and put a tick in always use this program.....