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Double Glazing installation incomplete; co. in voluntary liquidation. What can I do?
ethelhead
Posts: 96 Forumite
I had Double glazing installed Autumn 2007. The work is still unfinished. The start date was inordinately delayed (flooding affecting the manufacturer) and I was committed to being out of the country over the winter. As a result, contact with the company to make adjustments and remedy problems didn't get underway again until a couple of months ago. I've now received a letter from a former employee who has joined another Company, advising customers of the situation and offering support with any difficulties, but I've yet to speak to the person directly.
I paid just over 80% of the total bill last year, pending completion, and do have proof of delivery for the Deposit Registration posted to the Consumer Protection Association, fwiw, though no direct acknowledgement from them. I have no FENSA certificate or guarantee.
Googling this evening hasn't shed any light on what my rights are. I guess tomorrow I'll contact the CPA & perhaps my local authority. I'm wondering if anyone here has had a similar experience or knows what the score is? Will I be able to get another company to complete the work, and claim my costs back under the CPA scheme?
Any advice would be appreciated.
I paid just over 80% of the total bill last year, pending completion, and do have proof of delivery for the Deposit Registration posted to the Consumer Protection Association, fwiw, though no direct acknowledgement from them. I have no FENSA certificate or guarantee.
Googling this evening hasn't shed any light on what my rights are. I guess tomorrow I'll contact the CPA & perhaps my local authority. I'm wondering if anyone here has had a similar experience or knows what the score is? Will I be able to get another company to complete the work, and claim my costs back under the CPA scheme?
Any advice would be appreciated.
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Comments
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contact FENSA for advice.I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0
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Thank you Silvercar, will do.0
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