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Surveyor told neighbour value?!
Comments
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:rotfl:Could you outline the grounds on which you'd base your claim?
If he'd handed over the OP's personal data in any form then clearly that would be worth getting stroppy about. The value of a property? No. Blimey........
the client paid for a service which was a valuation. it was for her eyes only. anyone else who needed a valuation needs to pay for it. by disclosing the valuation to others, the surveyor has broken the provisions of the data protection act as per my understanding. if the neighbour was a prospective buyer then since he already had a valuation for free now, he has a better chance at haggling and making an offer putting the seller at a disadvantage. hence as per my understanding seller has a rightful claim against the surveyor and also a right to complain to the data commissioner for action regarding the violation of the data protection act and also for a complaint to the superiors of the surveyor and to RICS. the surveyor has no business discussing the details of a service he was contracted to do with any third party without the express permission of the seller who commissioned his services for a fee.bubblesmoney :hello:0 -
bubblesmoney wrote: »the client paid for a service which was a valuation. it was for her eyes only. anyone else who needed a valuation needs to pay for it. by disclosing the valuation to others, the surveyor has broken the provisions of the data protection act as per my understanding. if the neighbour was a prospective buyer then since he already had a valuation for free now, he has a better chance at haggling and making an offer putting the seller at a disadvantage. hence as per my understanding seller has a rightful claim against the surveyor and also a right to complain to the data commissioner for action regarding the violation of the data protection act and also for a complaint to the superiors of the surveyor and to RICS. the surveyor has no business discussing the details of a service he was contracted to do with any third party without the express permission of the seller who commissioned his services for a fee.
Data Protection Act 1998
Which specific part of this act do you think is being breached?
Lets' start at the beginning:Basic interpretative provisions
(1) In this Act, unless the context otherwise requires—- “data” means information which—
- (a) is being processed by means of equipment operating automatically in response to instructions given for that purpose,
- (b) is recorded with the intention that it should be processed by means of such equipment,
- (c) is recorded as part of a relevant filing system or with the intention that it should form part of a relevant filing system, or
- (d) does not fall within paragraph (a), (b) or (c) but forms part of an accessible record as defined by section 68;
"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
How unprofessional is that? I would seriously consider some form of complaint or even legal action. Now, please tell me if I am wrong, but I would guess that a valuation on your possession is stricly confidential financial data.
If you do decide to take it further, please let us know. I would be very interested to see what comes out of it.0 -
Perhaps some people would consider it to have been more professional of the surveyor to have replied along the lines of "need to know basis" whilst tapping the side of his nose with his forefinger when the concerned neighbour enquired as to why an apparent stranger was prowling around the grounds of their property? :cool:"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100
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You're making some guesses there bubbles - the OP may not be selling up,she may be trying to remortgage, and if it's a valuation for a sale then there may have been no fee paid.bubblesmoney wrote: ». ....... the seller who commissioned his services for a fee.
Each of us may view things differently - why is what makes the boards interesting - but if the visitor was someone who'd disclosed my salary, my bank account info my medical record,employments etc then I think I'd feel justified in getting worked up about it.
Some things are worth getting in a stew about, some aren't and IMO this is one to let go after a brief phone call to say "I really don't appreciate you discussing my business with neighbours." As I posted above, why someone is calling at your property is really nowt to do with anyone else but generally house prices and valuations are matters that are in the public domain anyway.0 -
Life's too short.
Sun's been shining today, if anyone as noticed!
People can see what you paid for your house, people can see what you're marketing your house for and many people could take a good guess at what your place might be worth anyway. The value of your property is subjective and therefore anyone can have an opinion and share it.
Why was a 'surveyor' valuing it for rental anyway?Everything that is supposed to be in heaven is already here on earth.
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Data Protection Act 1998
Which specific part of this act do you think is being breached?
Lets' start at the beginning:
see this on the information commissioners websiteYour legal obligations
If I'm asked to pass on personal information, would the people about whom I hold information expect me to do this?
the surveyor is obviously processing data about the house he/she surveyed. banks and financial institutions are covered by the data protection act.
since this survey was for renting a property, guess it was for a valuation for remortgage / BTL mortgage. the property is owned by the OP and his/hers finances are his data, the surveyor was asked to do a service for which the OP either directly / indirectly pays for.
just like i wouldnt expect my chartered accountant not to be discussing valuations of my shares investments etc with any third party, similarly i expect any person i contract (directly or indirectly) and pay for their services to keep the details confidential.
the surveyor doesnt have any sense or propriety at the least. obviously he/she was in the wrong. all the more irritating is the fact that these details were discussed with someone the OP does not get along with, it is immaterial that the surveyor doesnt know the interpersonal relationship. if the neighbour wanted a valuation then they should have paid for one and got the OPs permission for a valuation. otherwise they could have had their property valued at their convenience for knowing comparable values or used rightmove / nethouseprices to see approximate valuations in public domain.
what i posted was a personal view. i am not a lawyer, so what i said was my interpretaion of what i had read. it may be right or wrong or others views might differ. if it was me in the OPs situation, i would let the surveyors superiors know about this impropriety on the surveyors part in writing and use their impropriety handling my data as a valid reason for not being charged for the valuation, how ever if the valuation was free (indirectly paid by the OP via bank charges for remortgaging for BTL) then i would complain to bank in writing about the impropriety by their appointed surveyor and point out to them their responsibilities as the the data protection act and why their surveyor was discussing details about the OPs property with other third parties and ask for appropriate compensation pending reffering the complaint to RICS and information commissioner. dont know whether i would actually do this, depends on how !!!!ed off i would be with the surveyor and neighbour :rotfl:bubblesmoney :hello:0 -
chill out everyone !!
sun is out - its a public knowledge bit of info - chill out
legal action ??? what loss has been suffered ??? absolutely none
the sun has addled some brains on here tonight ......0 -
i wasnt suggesting legal action. far from it. i was just suggesting a complaint to the surveyors superiors /bank.chill out everyone !!
sun is out - its a public knowledge bit of info - chill out
legal action ??? what loss has been suffered ??? absolutely none
the sun has addled some brains on here tonight ......
yes it looks pretty nice outside. too bad i am cooped up inside at work. just using free periods at work to browse MSE :beer:bubblesmoney :hello:0
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