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Thought this was funny
aj2703
Posts: 876 Forumite
in Credit cards
I just read this in another forum and it made me laugh.
Be sure and cancel your credit cards before you die! This is so
priceless And so easy to see happening - customer service, being what it
is today!
A lady died this past January, and MBNA bank billed her for February and
March for their annual service charges on her credit card, and Then added
late fees and interest on the monthly charge. The balance that had been
£0.00, now is somewhere around £60.00.
A family member placed a call to the MBNA Bank:
Family Member:
'I am calling to tell you that she died in January.'
MBNA:
'The account was never closed and the late fees and charges still
apply.'
Family Member:
'Maybe, you should turn it over to collections.'
MBNA:
'Since it is two months past due, it already has been.'
Family Member:
So, what will they do when they find out she is dead?'
MBNA:
'Either report her account to the frauds division or report her to The
credit bureau, maybe both!'
Family Member:
'Do you think God will be mad at her?'
MBNA:
'Excuse me?'
Family Member:
'Did you just get what I was telling you .. . . The part about her
being dead?'
MBNA:
'Sir, you'll have to speak to my supervisor.'
Supervisor gets on the phone:
Family Member:
'I'm calling to tell you, she died in January.'
MBNA:
'The account was never closed and the late fees and charges still
apply.'
Family Member:
'You mean you want to collect from her estate?'
MBNA:
(Stammer) 'Are you her lawyer?'
Family Member:
'No, I'm her great nephew.'
(Lawyer info given)
MBNA:
'Could you fax us a certificate of death?'
Family Member:
'Sure.'
( fax number is given )
After they get the fax:
MBNA:
'Our system just isn't set up for death. I don't know what more I can do
to help.'
Family Member:
'Well, if you figure it out, great! If not, you could just keep
billing her.I don't think she will care.'
MBNA:
'Well, the late fees and charges do still apply.'
Family Member:
'Would you like her new billing address?'
MBNA:
'That might help.'
Family Member:
' Glasnevin Cemetery, Finglas Road , Dublin11, Ireland , Plot Number
1049.'
MBNA:
'Sir, that's a cemetery!'
Family Member:
'Well, what the **** do you do with dead people on your planet?'
Be sure and cancel your credit cards before you die! This is so
priceless And so easy to see happening - customer service, being what it
is today!
A lady died this past January, and MBNA bank billed her for February and
March for their annual service charges on her credit card, and Then added
late fees and interest on the monthly charge. The balance that had been
£0.00, now is somewhere around £60.00.
A family member placed a call to the MBNA Bank:
Family Member:
'I am calling to tell you that she died in January.'
MBNA:
'The account was never closed and the late fees and charges still
apply.'
Family Member:
'Maybe, you should turn it over to collections.'
MBNA:
'Since it is two months past due, it already has been.'
Family Member:
So, what will they do when they find out she is dead?'
MBNA:
'Either report her account to the frauds division or report her to The
credit bureau, maybe both!'
Family Member:
'Do you think God will be mad at her?'
MBNA:
'Excuse me?'
Family Member:
'Did you just get what I was telling you .. . . The part about her
being dead?'
MBNA:
'Sir, you'll have to speak to my supervisor.'
Supervisor gets on the phone:
Family Member:
'I'm calling to tell you, she died in January.'
MBNA:
'The account was never closed and the late fees and charges still
apply.'
Family Member:
'You mean you want to collect from her estate?'
MBNA:
(Stammer) 'Are you her lawyer?'
Family Member:
'No, I'm her great nephew.'
(Lawyer info given)
MBNA:
'Could you fax us a certificate of death?'
Family Member:
'Sure.'
( fax number is given )
After they get the fax:
MBNA:
'Our system just isn't set up for death. I don't know what more I can do
to help.'
Family Member:
'Well, if you figure it out, great! If not, you could just keep
billing her.I don't think she will care.'
MBNA:
'Well, the late fees and charges do still apply.'
Family Member:
'Would you like her new billing address?'
MBNA:
'That might help.'
Family Member:
' Glasnevin Cemetery, Finglas Road , Dublin11, Ireland , Plot Number
1049.'
MBNA:
'Sir, that's a cemetery!'
Family Member:
'Well, what the **** do you do with dead people on your planet?'
0
Comments
-
classic... :rotfl:
cheers OP gave me a giggle... :beer:
0 -
that is so funny!
so cringeworthy !!
wish i knew which bank it was?!!Northern Ireland member 324- getting hitched Sept 2012!:j:j0 -
michilin27 wrote: »wish i knew which bank it was?!!
(http://www.snopes.com/business/bank/deadcard.asp)0 -
I saw a scorecard once that gave -50 (ish) points for being registered as deceased and -90 for having a worst status of 2.
So it still does go on in some places…0
This discussion has been closed.
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