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Restocking fee

Noticed so many more sellers putting a "restocking fee" on their listings as a qualification to their returns/refunds policy. Now I have no problem with not recieving back postage and a relisting fee, but 20% of the sale?
Still wish I could buy a TARDIS instead of a house!

Comments

  • soolin
    soolin Posts: 74,408 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Noticed so many more sellers putting a "restocking fee" on their listings as a qualification to their returns/refunds policy. Now I have no problem with not recieving back postage and a relisting fee, but 20% of the sale?

    Ordinary sellers, not traders, do not have to accept returns so there is an argument that if you change your mind and want a refund that the seller can charge a nuisance/restocking fee to do so.

    No one is entitled to a refund just becasue they change their mind. Faulty goods are of course an entirely different matter, and where a buyer receives faulty goods then they have the paypal protection (assuming they use paypal) to get a full refund so the restocking fee would not apply.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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